at Best Practice Software
Brisbane QLD
Are you looking for your next role? We are currently searching for a Marketing Specialist ( Digital) to join our growing team.
6d ago
Best Practice Software
(12 reviews)
Company Profile
Company overview
Industry
Computer Software & Networking
Specialities
Bp Premier, Bp Omni, Bp VIP.net, Bp Allied
Company size
101-1,000
Primary location
Bundaberg, Queensland
We're a private company, that is committed to engaging with its users and upholding its founding principles of supporting doctors and other allied health and medical professionals. The company has evolved to meet the changing needs within Australasian healthcare while staying connected with its users. This dedication has helped Best Practice Software earn a reputation for quality products, excellent customer service, and user engagement. As a result, the company has experienced significant growth, leading to the establishment of our purpose-built national headquarters.
Jobs at Best Practice Software
Based on your search activityat Best Practice Software
Bundaberg, Bundaberg & Wide Bay Burnett QLD
Are you looking for your next role? We are currently searching for a Technical Support Specialist to join our growing team.
13d ago
Our mission statement
Our mission is to build a culture people love.
Reviews overview
3.812 ratings in total
5
7
4
1
3
1
2
1
1
2
84%
67%
What’s it like working at Best Practice Software?
AI summary of recent reviews
Employees value the work/life balance and flexible working arrangements at Best Practice Software, including work from home options. The team culture is highly regarded, with a supportive, collaborative environment where colleagues respect each other. Staff appreciate working for a family-owned company with strong values and enjoy the meaningful work of delivering health solutions. Benefits include paid overtime, extra days off, and monthly staff gatherings.
However, there are some potential challenges, such as opportunities to improve middle management decisions and strategic leadership. Company restructures have created some uncertainty, and employees have noted that underperformance could be addressed more consistently. Technical training opportunities could be expanded, and some new employees find the initial onboarding period challenging as they adjust to their roles.
However, there are some potential challenges, such as opportunities to improve middle management decisions and strategic leadership. Company restructures have created some uncertainty, and employees have noted that underperformance could be addressed more consistently. Technical training opportunities could be expanded, and some new employees find the initial onboarding period challenging as they adjust to their roles.
Recent reviews
5.0
Customer Service Representative
Jul 2026Bundaberg QLD 46701 to 2 years in the role, current employee
Best place I have worked
The good thingsIts a good place to work and everyone treats me well. I enjoy talking to clients and there mostly nice and friendly. The office is nice and you get some good extra things like days off and training
The challengesIt was a bit stressfull when I started so you have to be ready to handle that but they have helped me whenenver I needed it
2.0
Software Specialist
Jun 2025Bundaberg QLD 46702 to 3 years in the role, former employee
Thumbs down. High staff turnover
The good thingsHybrid role - WFH was handy
The challengesIt's basically expected that you get spoken to like dirt. And the clients know. Call desk Staff know that the next time the client calls they will get another team member, so they don't care if they give them the correct advice as long as they get them off the call. No pride in their work.
Director, Human Resources We appreciate your positive comments regarding the flexibility offered through our working-from-home models. We are sorry to hear that your experience did not meet your expectations. While we respectfully disagree with some of your feedback, we recognise that everyone experiences the workplace differently and we take all feedback seriously. We are fully committed to fostering a workplace characterised by respect and to upholding values that support our team members while delivering high-quality outcomes for our customers. The feedback that you have given to us provides a valuable opportunity for reflection and facilitates our continual improvement efforts.
30d+ ago
5.0
Software Developer
Feb 2025Brisbane QLD 40003 to 4 years in the role, current employee
Continues to be an excellent and challenging workplace
The good thingsDuring and after Covid BP demonstrated a commitment to employee wellbeing and actively supported work from home models that are largely still in place now. As a result they have a strong culture of running distributed teams efficiently, while still maintaining dedicated offices for staff in cities.
The challengesSocial activities are minimal to non existent. There is little currently provided in the way of technical training opportunities (compared to other places I've worked.) Strong team culture helps to offset this, but don't expect to be coddled.
Director, Human Resources Thanks for the feedback and for taking the time to leave a review, it's pleasing to hear that our team member benefits, specifically our working from home models and team member well-being program, have had such a great impact on your experience with us.
Thank you for your comments regarding our social activities and technical development initiatives. These are two areas we are actively working on as a company. Recently, we have introduced several updated benefits and established a social calendar for our teams across our offices. Your feedback is valuable and will help us identify areas for improvement to ensure we continue to enhance the experience for all team members.
30d+ ago
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