at Benetas
Blackburn, Melbourne VIC
Admin & customer support – Blackburn Customer Centre location | Benefit from Salary Packaging | Permanent, Full time
10d ago
Benetas
(70 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Aged Care, Residential Care, Community Health Care
Company size
1,001-5,000
Primary location
Level 1, 789 Toorak Rd, Hawthorn East VIC 3123
At Benetas, we recognise that our people are passionate and we value the work that they do, day in and day out.
What they do matters and they matter to us. We value their contribution and remind us of the incredible impact they are all making to the lives of Victorians. Join our team where the day to day tasks, small gestures, conversations and interactions, all matter. It matters to our residents, our clients, their families and loves ones, our community, your colleagues and to Benetas.
You’ll be part of a diverse, inclusive and collaborative culture that is guided by our values of respect, responsibility, community and spirit. You will also be offered development opportunities.
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Reviews overview
3.270 ratings in total
5
22
4
14
3
8
2
8
1
18
79%
54%
What’s it like working at Benetas?
AI summary of recent reviews
Employees value their friendly and supportive colleagues, creating a close-knit team environment. Staff find working with residents and clients meaningful and rewarding, with a focus on person-centred care. Mid-level management is supportive, offering training opportunities and flexibility for work/life balance.
However, there are some potential challenges, including concerns about management practices and communication at senior levels. Staff note that workload can be substantial due to staffing shortages, and systems and technology are not well integrated. Some employees feel pay could be improved, and organisational change can be slow-moving.
However, there are some potential challenges, including concerns about management practices and communication at senior levels. Staff note that workload can be substantial due to staffing shortages, and systems and technology are not well integrated. Some employees feel pay could be improved, and organisational change can be slow-moving.
Recent reviews
4.0
Personal Care Assistant
Oct 2026Mornington VIC 39312 to 3 years in the role, current employee
Great team / staff but inflexible when trying to change work location.
The good thingsGreat staff , nice facilities, lovely location,
The challengesCould not transfer sites for a different position
1.0
Nurse Manager
Sep 2026Mornington VIC 393110 to 11 years in the role, former employee
High pressure, no support. Toxic management.
The good thingsMost of the staff are there for the right reason but most have a story to tell about poor management.
The challengesManagement point fingers, workload is massive, gaslighting is rife, management have port HR practices and if you speak up you’ll receive zero support from corporate level.
5.0
Manager
Aug 2026Hawthorn East VIC 31233 to 4 years in the role, current employee
Benetas gives me my best life.
The good thingsThe people are friendly, supportive and collaborative. The managers listen to feedback and there are training opportunities. The value of the work we do for the community.
The challengesLike most organisations, systems are a challenge, particularly in aged care. Trying to balance Govt. funding and expectations with reality of client expectations.
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