Company Profile

Employees appreciate their colleagues at store and branch level, consistently highlighting the supportive, friendly nature of team members who create a positive working environment. Staff also value the opportunity to work with customers in the trade and appreciate the staff discount benefits available to them.

However, there are some potential challenges, including concerns about upper management and leadership with inconsistent direction and changing priorities. Employees indicate that training, career development, and support could be enhanced with more structured progression opportunities. Workload can be substantial with high expectations and tight deadlines, whilst communication and follow-through on commitments could be improved. Some employees have noted that the workplace culture can be challenging with concerns about micromanagement and high staff turnover, and systems and processes could be modernised to improve efficiency.