Chatswood, Sydney NSW
Aesop Chatswood Chase is seeking a dedicated Store Manager who will be accountable for driving a bespoke and elevated service in a new location.
28d ago
Aesop
(21 reviews)
Company Profile
Company overview
Website
Industry
Health & Beauty Retail
Specialities
Skin care, Hair care, Body Care, Retail
Company size
1,001-5,000
Primary location
Fitzroy, Melbourne, Australia
Aesop was established in 1987. We are headquartered in Melbourne, and have offices and stores in many parts of the world.Our objective has always been to formulate skin, hair and body care products of the finest quality; we investigate widely to source plant-based and laboratory-made ingredients, and use only those with a proven record of safety, efficacy and sustainability.
Jobs at Aesop
Based on your search activityMosman, Sydney NSW
Aesop is seeking a dedicated Store Manager to drive a dual-service business (retail and facial-therapy) situated in Mosman.
28d ago
Our mission statement
We offer skin, hair and body care formulations created with meticulous attention to detail, and with efficacy and sensory pleasure in mind.
Featured
A career at Aesop 
We offer employees professional development and opportunities for advancement within our regional and global offices, and retail stores. All our workplaces interact regularly, exposing employees to different cultures and perspectives. This often manifests in enduring relationships and the occasional shared bottle of red wine.
Awards and accreditations
South Pole Climate Neutral Company 2022
Cruelty Free International Leaping Bunny approved 2020
Certified B Corporation 2020
Gallery photos
Reviews overview
3.421 ratings in total
5
9
4
2
3
3
2
2
1
5
67%
57%
What’s it like working at Aesop?
AI summary of recent reviews
Employees appreciate the generous product discounts and free product allocation at Aesop, which helps them learn about and promote the brand. The extensive training opportunities and ongoing education support professional development, whilst many describe the company culture as nurturing, respectful, and passionate. Employees also enjoy working in beautifully designed stores and value the excellent benefits, including various leave options and perks.
However, there are some potential challenges, such as communication from management and head office that could be clearer and more transparent. Career progression opportunities can be limited, particularly for casual retail staff, with unclear advancement pathways. Shift allocation for casual employees can be competitive due to low staff turnover, and some employees have noted that salaries are below market rates. Additionally, there can be high expectations around KPIs and maintaining the Aesop standard, which may feel demanding during quieter trading periods.
However, there are some potential challenges, such as communication from management and head office that could be clearer and more transparent. Career progression opportunities can be limited, particularly for casual retail staff, with unclear advancement pathways. Shift allocation for casual employees can be competitive due to low staff turnover, and some employees have noted that salaries are below market rates. Additionally, there can be high expectations around KPIs and maintaining the Aesop standard, which may feel demanding during quieter trading periods.
Recent reviews
5.0
Manager
Apr 2026Carindale QLD 4152Less than 1 year in the role, former employee
Fairly treated by ownership.
Generous gifted products/discounts.
Understood importance of giving.
The good thingsWork atmosphere, discount
The challengesMore leniency for part time/ casual staff
1.0
Facialist
Sep 2025Mosman NSW 2088Less than 1 year in the role, former employee
Toxic culture, poor facialist training, and no genuine support at Aesop.
The good things50% discount on products.
The challengesMy experience at Aesop has been extremely disappointing. The culture is toxic, with little transparency or genuine support. Facials training was poorly managed and led by Lisa Reynolds, whose approach felt more like intimidation than guidance. When I became unwell, I was denied the chance to complete my training or receive clarity on next steps. Instead of support, I was cornered, pushed out, and ultimately terminated under unfair pretences. Management, particularly Maryann Walker, appeared disingenuous, with no support from my store manager, and my probation review and termination letter contained inaccuracies seemingly designed to protect the company rather than reflect reality. Aesop promotes values it does not practice, and I share this to raise awareness for others considering employment here.
4.0
Retail Sales Associate
Nov 2023Macquarie Park NSW 21131 to 2 years in the role, former employee
Amazing work and an amazing workplace.
The good thingsGood discounts and perks as part of the team. Great working place and time management. Comptent managament has helped create a great workplace.
The challengesThe ability to move ahead and to achieve newer and better things were limited not by resources or availabilities, but by the lack of showcasing the opportunities open.
Other companies in this industry
Find out more about working at Aesop. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.