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This is a featured job

Training & Quality Assurance Operations Leader (12-month Maternity Cover)

at Insurance Claim Rentals

This is a Full time job

Holden Hill, Adelaide SA(Hybrid)
  • Hybrid work arrangements, initially on-site with flexibility to work from home
  • Training, mentoring and leadership development opportunities
  • Supportive team culture and wellbeing benefits
  • Hybrid work arrangements, initially on-site with flexibility to work from home
  • Training, mentoring and leadership development opportunities
  • Supportive team culture and wellbeing benefits
A rare opportunity for an emerging leader to own training, quality and team performance in an exciting 12-month role with potential to progress.
A rare opportunity for an emerging leader to own training, quality and team performance in an exciting 12-month role with potential to progress.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed twenty nine minutes ago

Safer Gambling Advisor

at TABCORP
Be an early applicant

This is a Full time job

Sydney NSW
  • Make decisions that directly impact customer safety outcomes
  • Be recognised and rewarded through our RISE program
  • Up to 5 weeks leave + wellbeing app for you and family
  • Make decisions that directly impact customer safety outcomes
  • Be recognised and rewarded through our RISE program
  • Up to 5 weeks leave + wellbeing app for you and family
Analyse customer behaviour and make outbound calls to promote safer gambling outcomes.
Analyse customer behaviour and make outbound calls to promote safer gambling outcomes.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
29m ago
29m ago
Listed fourteen days ago

Senior Technical Manager, Quality Assurance

at Cover-More Group

This is a Full time job

Brisbane QLD(Hybrid)
  • Guide teams and champion continuous improvement initiatives
  • Provide expert guidance, strengthening technical excellence
  • Newly created role | Permanent Full-Time
  • Guide teams and champion continuous improvement initiatives
  • Provide expert guidance, strengthening technical excellence
  • Newly created role | Permanent Full-Time
Play a pivotal role in elevating technical capability and driving operational excellence across our Customer Service & Operations function across ANZ.
Play a pivotal role in elevating technical capability and driving operational excellence across our Customer Service & Operations function across ANZ.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed fifteen days ago

Customer Service and Quality Team Lead

at Corporate Health Management

This is a Full time job

Tullamarine, Melbourne VIC(Hybrid)
Exciting opportunity for an experienced Team Leader.
Exciting opportunity for an experienced Team Leader.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
15d ago
Listed six days ago

Candidate Compliance Consultant

at Tradewind Australia Pty Ltd

This is a Full time job

Melbourne VIC(Hybrid)
  • Hybrid working + 4 weeks work from anywhere annually
  • Clear pathway into recruitment, leadership or senior compliance
  • Fast-paced, high-performing team with strong career progression
  • Hybrid working + 4 weeks work from anywhere annually
  • Clear pathway into recruitment, leadership or senior compliance
  • Fast-paced, high-performing team with strong career progression
Fast-paced compliance role driving candidate onboarding, activation and recruitment support within a high-performing compliance team.
Fast-paced compliance role driving candidate onboarding, activation and recruitment support within a high-performing compliance team.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
6d ago
Listed nineteen days ago

Training & Quality Assurance Operations Leader (12-month Maternity Cover)

at Insurance Claim Rentals

This is a Full time job

Holden Hill, Adelaide SA(Hybrid)
  • Hybrid work arrangements, initially on-site with flexibility to work from home
  • Training, mentoring and leadership development opportunities
  • Supportive team culture and wellbeing benefits
  • Hybrid work arrangements, initially on-site with flexibility to work from home
  • Training, mentoring and leadership development opportunities
  • Supportive team culture and wellbeing benefits
A rare opportunity for an emerging leader to own training, quality and team performance in an exciting 12-month role with potential to progress.
A rare opportunity for an emerging leader to own training, quality and team performance in an exciting 12-month role with potential to progress.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed twenty two days ago

Control Room Coordinator

at Downer EDI Limited

This is a Full time job

West Pennant Hills, Sydney NSW
Spent years on the tools? Move into a control room role where your technical skills still matter - assisting with operations and asset reliability.
Spent years on the tools? Move into a control room role where your technical skills still matter - assisting with operations and asset reliability.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed nine days ago

Workforce Planning Manager

at Avant Mutual Group

This is a Full time job

Sydney NSW
Lead workforce strategy and operational readiness across our Contact Centre.
Lead workforce strategy and operational readiness across our Contact Centre.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
9d ago
9d ago
Listed twenty two days ago

Recoveries Manager

at ARMA Group Holdings Pty Ltd

This is a Full time job

Subiaco, Perth WA
Shape recoveries strategy, lead high performance, and deliver outstanding outcomes for clients and customers - Join ARMA Group today!
Shape recoveries strategy, lead high performance, and deliver outstanding outcomes for clients and customers - Join ARMA Group today!
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
22d ago
Listed twelve days ago

Service Integrity Analyst

at Montu Group

This is a Full time job

Melbourne VIC(Remote)
Salary: AUD $110,000-$135,000 per year + super
  • Fully remote role - work from home anywhere in Australia
  • Join a growing force in digital healthcare
  • Own high impact investigations across fraud, privacy, and operational risk
  • Fully remote role - work from home anywhere in Australia
  • Join a growing force in digital healthcare
  • Own high impact investigations across fraud, privacy, and operational risk
Investigate complex incidents, identify root causes and strengthen Montu's systems through actionable insights and end to end remediation.
Investigate complex incidents, identify root causes and strengthen Montu's systems through actionable insights and end to end remediation.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
12d ago
Listed nineteen days ago

Quality Assurance & Training Lead

at Carnival Corporation & plc

This is a Full time job

Sydney NSW(Hybrid)
  • 9-day fortnight + fully remote role (Sydney-based)
  • Travel perks + strong company benefits
  • Drive performance, training & customer experience across ANZ
  • 9-day fortnight + fully remote role (Sydney-based)
  • Travel perks + strong company benefits
  • Drive performance, training & customer experience across ANZ
Drive quality, coaching and performance in a remote QA & Training Lead role, shaping customer experience across ANZ with global exposure.
Drive quality, coaching and performance in a remote QA & Training Lead role, shaping customer experience across ANZ with global exposure.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
19d ago
Listed fourteen days ago

Service Manager - Private Health Insurance

at Avant Mutual Group
Be an early applicant

This is a Full time job

Sydney NSW
Enforce compliance with Private Health Insurance requirements, privacy standards, and internal policies. Coordinate quick fixes to quality gaps and...
Enforce compliance with Private Health Insurance requirements, privacy standards, and internal policies. Coordinate quick fixes to quality gaps and...
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
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