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This is a featured job

Customer Experience (CX) Senior Associate

at Moodi

This is a Full time job

Ponsonby, Auckland, NZ(Hybrid)
  • Broad exposure to operations in a high-growth, purpose-driven consumer brand
  • AI forward workplace and role
  • Competitive compensation and performance-based incentives
Act as 2IC to the CX Manager and play a key part in leveraging AI to evolve the Customer function at one of NZ's most exciting brands!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Senior Operations Analyst

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
  • Come and make your mark!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Dogs, ocean views, good coffee, and flexible vibes are part of the ride.
We're Electric Kiwiiiiiiii!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed eleven days ago

Customer Experience (CX) Senior Associate

at Moodi

This is a Full time job

Ponsonby, Auckland, NZ(Hybrid)
  • Broad exposure to operations in a high-growth, purpose-driven consumer brand
  • AI forward workplace and role
  • Competitive compensation and performance-based incentives
Act as 2IC to the CX Manager and play a key part in leveraging AI to evolve the Customer function at one of NZ's most exciting brands!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed seven days ago

Senior Operations Analyst

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
  • Come and make your mark!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Dogs, ocean views, good coffee, and flexible vibes are part of the ride.
We're Electric Kiwiiiiiiii!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
7d ago
Listed eleven days ago

Head of Customer Service

at Lotto NZ

This is a Full time job

Newmarket, Auckland, NZ
  • Lead and develop a large multi-channel service team (in-house + partners)
  • Drive transformation, innovation and continuous improvement
  • Make high-impact decisions in a fast-paced, dynamic environment
Lead a multi-channel customer service function, drive transformation, lead through change, and deliver exceptional outcomes for millions of Kiwis.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed eleven days ago

Head of Customer Care

at Mercury

This is a Full time job

Newmarket, Auckland, NZ(Hybrid)
  • Flexibility to be Auckland, Hamilton or Tauranga based
  • 2 Year Fixed Term Contract
  • Own care strategy, performance & service transformation
Lead Mercury’s Customer Care transformation—lift service performance, improve experiences, and support vulnerable Kiwis.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed fourteen days ago

Customer Services Manager

at Squirrel

This is a Full time job

Auckland CBD, Auckland, NZ
  • Lead customer experience across a growing financial services business
  • Build and develop high-performing, client-focused teams
  • Drive business-wide improvements and innovation initiatives
Lead Squirrel's client experience and customer services teams, delivering exceptional service, strong client relationships and continuous improvement.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed twelve days ago

Senior Service Co-ordinator

at Challenger Safes

This is a Full time job

Glenfield, Auckland, NZ
  • Dynamic & Varied Work Environment
  • Local Northshore Business
  • Impactful, People-Focused Role
Senior Service Co-ordinator managing service job flow and coordination across New Zealand and Australia.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed eleven days ago

Head of Operations - Customer

at Mercury

This is a Full time job

Newmarket, Auckland, NZ(Hybrid)
  • Flexibility to be based in Auckland, Hamilton or Tauranga
  • 2 Year Fixed Term Contract
  • Lead customer care strategy, performance & service transformation
Lead Mercury’s back-office operational teams, systems and processes across a broad Customer operations portfolio.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed six days ago

Team Lead Enrolment Processing- Auckland

at Electoral Commission

This is a Full time job

Mount Eden, Auckland, NZ
$68,660 - $77,290 (NZD)
An exciting, fixed term Team Leader opportunity based in Mt Eden.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed five days ago

Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Auckland CBD, Auckland, NZ
Base +Kiwisaver +Incentives+ Discounted Insurances (NZD)
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with an established portfolio of SME clients via phone & email to understand and provide insurance solutions for their commercial assets
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed five days ago

Customer Care Team Leader

at Wilson Parking NZ Ltd

This is a Full time job

Auckland CBD, Auckland, NZ
  • Join a supportive team where your leadership will make a real impact.
  • Lead both onshore and offshore customer care teams
  • Work for a market leading business!
If you're ready to lead high-performing teams, drive continuous improvement, and deliver exceptional customer experiences, we'd love to hear from you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed thirteen days ago

Customer Service & Experience Manager

at Gunn Talent

This is a Full time job

Rodney & North Shore, Auckland, NZ
  • High end, premium product range
  • Collaborative culture, strong autonomy and ownership
  • Join a supportive business with strong values
Ready to take ownership of the customer experience? Join a business that values initiative, empowers its leaders, and puts customers first!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed twenty two days ago

Customer Service Manager - Mt Wellington

at Brink's Poultry

This is a Full time job

Mount Wellington, Auckland, NZ
  • Be part of a well-established, NZ-owned company
  • Opportunity to lead a dedicated team within a national business
  • Drive business development and financial performance
Lead a high-performing tele-sales team, elevate customer experience, and drive growth with a trusted NZ brand in Mt Wellington - incentives included.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed fourteen days ago

Operations Tactician

at HEB Construction Ltd

This is a Full time job

Takapuna, Auckland, NZ
  • Collaborate with ATOC and emergency services to respond to incidents
  • Support incident response to keep Auckland’s motorway network safe and reliable
  • Excellent benefits including medical and life insurance
Fantastic opportunity to support the delivery of professional incident response services on the Auckland State highway network
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed four days ago

Customer Services Manager

at New Zealand Defence Force | Te Ope Kātua o Aotearoa

This is a Full time job

Whenuapai, Auckland, NZ
$88,217 - $101,930 (including 4% superannuation) (NZD)
  • Diverse, rewarding role with chances to shape the future of Shared Services
  • Strong professional development pathways and excellent organisational benefits
  • Permanent role based at RNZAF Whenuapai and supporting RNZA Papakura
Lead with purpose in a collaborative, people‑focused role supporting effective Shared Services
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty seven days ago

Customer Care Team Leader

at Compass Communications

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
$70,000 – $80,000 per year (NZD)
  • Coach and develop a tight-knit team
  • A real voice at the leadership table — what you raise gets heard
  • Growing team: the frameworks you build shape how it scales
Lead and develop a customer care team of 4-5, coaching, training, and driving performance across voice, chat, email, and SMS.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed twenty eight days ago

Group Customer Care Manager

at Tahua Group Ltd

This is a Full time job

Takapuna, Auckland, NZ
  • Lead our Customer Care team and shape the future of customer experience
  • Great benefits across the Tahua Group
  • Takapuna Based with carparking
Shape customer experience across some of New Zealand's most recognised retail and hospitality brands.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
Listed twelve days ago

Customer Service Manager

at Evan Painting Auckland Limited

This is a Full time job

Auckland CBD, Auckland, NZ
$36 – $38 per hour (NZD)
Lead our award-winning Auckland painting team to deliver unmatched customer experiences with competitive full-time pay.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed nineteen days ago

Client Care Team Leader - Hawkes Bay

at Sacked Kiwi

This is a Full time job

Auckland CBD, Auckland, NZ
Client Care Team Leader in the sunny Hawkes Bay
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed six days ago

Consumer Data Manager

at Mercury
Be an early applicant

This is a Full time job

Newmarket, Auckland, NZ
  • 9 Month Fixed Term Role based in Newmarket
  • Join a diverse workplace where your unique abilities will be valued
  • Dive into a role that offers strong opportunity for growth and impact.
Take ownership of key supplier and meter reading contracts, drive commercial performance, and keep health and safety front and centre.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed twelve days ago

Outbound Sales Manager (Multi-Site)

at PeopleInk

This is a Full time job

Ellerslie, Auckland, NZ
  • Awesome brand and business you will be proud to resprent
  • Base salary + car + bonus
  • 2 Sites and Teams
Lead a high-performing outbound new business sales team across two Auckland sites, driving growth, performance, and customer acquisition.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed twenty six days ago

Outbound Sales Rep

at NetYourJob

This is a Full time job

Rodney & North Shore, Auckland, NZ
  • Build on your sales experience
  • Join a friendly, high-performing team that values collaboration and care
  • Make a real impact with one of NZ’s leading health & safety training companies
Experienced telesales pro wanted to call warm leads, win bookings, and help NZ organisations lift their health & safety game.
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago•Expiring
Listed four days ago

Lead Generator/Telesales

at Dukes Advisory Ltd

This is a Part time job

Mangere, Auckland, NZ(Hybrid)
Lead Generator/Telesales star required for fixed-term role starting at 10 hours per week with the potential of increasing to 20 hpw. WFH possible.
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty nine days ago

Customer Service Team Leader

at Aioi Nissay Dowa NZ

This is a Full time job

Ellerslie, Auckland, NZ
  • Are you a proactive and organised professional?
  • Play a pivotal role in shaping the success of our company.
  • Elevate your career as a Customer Service Team Leader.
If you have great attention to detail and want to grow your career around customer service, then this role is for you.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed five days ago

New Business Consultant

at Advanced Personnel Services Ltd

This is a Full time job

East Tamaki, Auckland, NZ
Salary + commission and company benefits (NZD)
  • Win new business
  • Grow key client partnerships
  • Be rewarded for results
Join a relationship-focused sales role where you'll win new business, grow client accounts and make a genuine impact
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed nineteen days ago

Team Leader

at DOWNER NZ

This is a Full time job

Manukau, Auckland, NZ
  • Exciting opportunity within a large organisation
  • Supportive and inclusive culture
  • Free access to Marram health care benefits and discounted holiday homes
We currently have an opportunity for a Team Leader to lead, motivate, and make a real impact on customer satisfaction.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed fifteen days ago

Litigation & Collections Officer

at MFL Services

This is a Full time job

Otahuhu, Auckland, NZ
Experienced in collections & curious about the legal side? This is your next career opportunity to step into a specialist legal collections role.
subClassification: CollectionsCollections classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed twenty two days ago

Service Delivery Coordinator

at DOWNER NZ

This is a Contract/Temp job

Manukau, Auckland, NZ
  • Exciting opportunity within a large organisation
  • Supportive and inclusive culture
  • Free access to Marram health care benefits and discounted holiday homes
We currently have a fixed term opportunity for a Service Delivery Coordinator.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
22d ago
Listed nineteen days ago

Lead Generation Specialist

at HRV NZ

This is a Full time job

Onehunga, Auckland, NZ
We're looking for a Lead Generation Consultant to join our fun and friendly team. You will be very confident in cold calling and being on the phone.
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
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