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This is a featured job

Customer Experience (CX) Senior Associate

at Moodi

This is a Full time job

Ponsonby, Auckland, NZ(Hybrid)
  • Broad exposure to operations in a high-growth, purpose-driven consumer brand
  • AI forward workplace and role
  • Competitive compensation and performance-based incentives
Act as 2IC to the CX Manager and play a key part in leveraging AI to evolve the Customer function at one of NZ's most exciting brands!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
This is a featured job

Senior Operations Analyst

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
  • Come and make your mark!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Dogs, ocean views, good coffee, and flexible vibes are part of the ride.
We're Electric Kiwiiiiiiii!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Listed thirteen days ago

Senior Operations Analyst

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
  • Come and make your mark!
  • Hybrid working with ocean views, office dogs, and a fun team culture
  • Dogs, ocean views, good coffee, and flexible vibes are part of the ride.
We're Electric Kiwiiiiiiii!
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed seventeen days ago

Customer Experience (CX) Senior Associate

at Moodi

This is a Full time job

Ponsonby, Auckland, NZ(Hybrid)
  • Broad exposure to operations in a high-growth, purpose-driven consumer brand
  • AI forward workplace and role
  • Competitive compensation and performance-based incentives
Act as 2IC to the CX Manager and play a key part in leveraging AI to evolve the Customer function at one of NZ's most exciting brands!
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
Listed seventeen days ago

Head of Customer Service

at Lotto NZ

This is a Full time job

Newmarket, Auckland, NZ
  • Lead and develop a large multi-channel service team (in-house + partners)
  • Drive transformation, innovation and continuous improvement
  • Make high-impact decisions in a fast-paced, dynamic environment
Lead a multi-channel customer service function, drive transformation, lead through change, and deliver exceptional outcomes for millions of Kiwis.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago•Expiring
Listed five days ago

Home Lender

at Tyler Wren

This is a Full time job

Mount Wellington, Auckland, NZ(Hybrid)
Great Salary + 50% Hybrid Work Subject To (NZD)
  • ANZ Call Centre - 8 week comprehensive training programme provided.
  • 37.5 hours per week - 7.5 hours per day
  • Rostered schedules Tuesday to Saturday OR Sunday to Thursday.
Guide home buyers via phone and digital channels, explain finance clearly, solve problems, and deliver empathetic expert support.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed twenty days ago

Customer Services Manager

at Squirrel

This is a Full time job

Auckland CBD, Auckland, NZ
  • Lead customer experience across a growing financial services business
  • Build and develop high-performing, client-focused teams
  • Drive business-wide improvements and innovation initiatives
Lead Squirrel's client experience and customer services teams, delivering exceptional service, strong client relationships and continuous improvement.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed four days ago

Community Operations Partner

at Vector

This is a Full time job

Newmarket, Auckland, NZ(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Endless opportunities to progress your career with us!
  • Enjoy a fun & vibrant environment, modern office close to public transport hubs
Be the trusted link between Vector, customers and communities. Solve complex issues, build relationships and make a real impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed four days ago

Community Operations Partner

at Vector

This is a Full time job

Newmarket, Auckland, NZ(Hybrid)
  • Competitive salary + free insurances + wellbeing grant + high street discounts
  • Endless opportunities to progress your career with us!
  • Enjoy a fun & vibrant environment, modern office close to public transport hubs
Be the trusted link between Vector, customers and communities. Solve complex issues, build relationships and make a real impact.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed five days ago

Customer Care Lead

at Enliven Northern

This is a Full time job

Penrose, Auckland, NZ
Competitive salary (NZD)
  • Join a team where your leadership will make a real impact
  • Working Wednesday - Friday (10am - 6.30pm) Saturday and Sunday (9am - 5.30pm)
  • Penrose location close to train and cafes
Lead our Customer Care team to deliver high-quality, client-centered services. Working across Wednesday - Sunday.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed four days ago

Team Leader - Lead Engagement

at Future Energy

This is a Full time job

Penrose, Auckland, NZ
$70,000 – $80,000 per year plus benefits (NZD)
  • Small Team facilitating big outcomes
  • Clearly mapped career pathways
  • The sector everyone is talking about
Bring your skills and passion to an industry sector making a positive impact for all New Zealanders
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
Listed twenty five days ago

Client Care Team Leader - Hawkes Bay

at Sacked Kiwi

This is a Full time job

Auckland CBD, Auckland, NZ
Client Care Team Leader in the sunny Hawkes Bay
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
Listed twenty one days ago

Operations Tactician

at HEB Construction Ltd

This is a Full time job

Takapuna, Auckland, NZ
  • Collaborate with ATOC and emergency services to respond to incidents
  • Support incident response to keep Auckland’s motorway network safe and reliable
  • Excellent benefits including medical and life insurance
Fantastic opportunity to support the delivery of professional incident response services on the Auckland State highway network
subClassification: OtherOther classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed twelve days ago

Consumer Data Manager

at Mercury
Be an early applicant

This is a Full time job

Newmarket, Auckland, NZ
  • 9 Month Fixed Term Role based in Newmarket
  • Join a diverse workplace where your unique abilities will be valued
  • Dive into a role that offers strong opportunity for growth and impact.
Take ownership of key supplier and meter reading contracts, drive commercial performance, and keep health and safety front and centre.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
12d ago
Listed ten days ago

Lead Generator/Telesales

at Dukes Advisory Ltd

This is a Part time job

Mangere, Auckland, NZ(Hybrid)
Lead Generator/Telesales star required for fixed-term role starting at 10 hours per week with the potential of increasing to 20 hpw. WFH possible.
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
10d ago
Listed eleven days ago

Insurance Broking Opportunity

at Gallagher Insurance

This is a Full time job

Auckland CBD, Auckland, NZ
Base +Kiwisaver +Incentives+ Discounted Insurances (NZD)
  • Great work-life-balance + Personal and Professional Development Opportunities
  • Opportunity to work for a Global Insurance Company +Obtain level 5 qualification
  • Role with variety + friendly work environment + variety of benefits
Engage with an established portfolio of SME clients via phone & email to understand and provide insurance solutions for their commercial assets
subClassification: Sales - OutboundSales - Outbound classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d ago
Listed twenty five days ago

Team Leader

at DOWNER NZ

This is a Full time job

Manukau, Auckland, NZ
  • Exciting opportunity within a large organisation
  • Supportive and inclusive culture
  • Free access to Marram health care benefits and discounted holiday homes
We currently have an opportunity for a Team Leader to lead, motivate, and make a real impact on customer satisfaction.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
25d ago•Expiring
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