Food and Beverage Attendant
Food and Beverage Attendant - Novotel St. Kilda
About us
An exciting opportunity now exists to join Novotel St. Kilda during a transformative new chapter as the hotel evolves into one of Melbourne’s most exciting lifestyle hospitality destinations.
As part of a privately owned hospitality group operating a successful collection of hotels and businesses across Australia, you will enjoy the unique advantage of working within a family-built culture with ERDI Group while also being connected to globally recognised hospitality brand through Accor.
Positioned in the heart of iconic St. Kilda, Novotel St. Kilda is being reimagined as a vibrant lifestyle hotel delivering elevated guest experiences through contemporary hospitality, dynamic Food & Beverage venues, and market-leading Conference & Events experiences.
About the role
You are responsible for providing great food & beverage service to all our guests across a variety of outlets. During your shift you will ensure that the restaurants and bars are clean, tidy, have a great atmosphere, and that all food & beverage products you serve are of the best quality possible. Your friendly, welcoming and efficient manner will ensure we keep our promise to our guests of friendly and helpful service throughout the hotels.
Your main priority will be delivering exceptional in-room dining service to our guests. You will be responsible for taking orders, preparing trays, and delivering meals with efficiency and warmth, ensuring every interaction reflects our commitment to outstanding hospitality. This role requires a strong focus on guest service, attention to detail, and the ability to work independently while upholding brand standards.
Responsibilities
Providing exceptional in-room dining customer service
Greet and seat guests and present menus in a professional and friendly manner.
Obtain knowledge of wine lists, beverage selections, menus, and daily specials.
Maintain cleanliness and tidiness of all stations.
Set tables for a variety of meal periods in line with hotel standards and product specifications.
Take food orders and enter them correctly into the Point-of-Sale System.
Answer queries over the phone and in person and take restaurant reservations.
Prepare signature and classic cocktails, operate the bar, and serve food and beverage to guests with prompt, friendly and efficient service.
Skills & Qualifications
Current Responsible Service of Alcohol (RSA)
Working Rights in Australia
Flexible availability to workdays/nights/weekends
Cocktail/bar experience is highly regarded
Previous experience within a busy fine dining or a la carte environment is desirable
Benefits
Opportunity to be part of both Erdi – one of Australia's largest privately and independently owned Hotel groups – and global brand, Accor.
Food and Beverage discounts
Accommodation discounts for you and your family and friends.
Discounted onsite parking
If you think that you fit the above criteria, APPLY now!
Only successful candidates will be contacted.
Employer questions
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a food and beverage attendant?
- Do you hold a current Responsible Service of Alcohol (RSA) certificate?
Company profile
Novotel is an international network of 400 four star hotels and resorts recognised in 59 countries. Novotel is the hotel brand best represented in its segment for consistent quality and spirited innovation. Whether you are visiting major international cities, business capitals or the world’s most popular tourist destinations, Novotel hotels and resorts welcome you with a consistent level of personal service.
Novotel promotes the wellbeing of both the business and leisure traveller, with spacious rooms equipped for work and relaxation, a 24/7 food and beverage offering, meeting rooms, attentive staff, special children's areas and fitness and relaxation facilities.
Novotel is a part of the Accor Hotels group other affiliated brands within this company are Sofitel, Pullman, MGallery, Quay West, The Sebel, Grand Mercure, Mercure, Ibis, Ibis Styles and Ibis Budget.
Source: this is an extract from the company's own website
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