Launch Your Career with FedEx

At FedEx, we’re more than a global leader in logistics and transportation — we’re a team committed to growth, innovation, and your success. Join a company that values your development and supports you every step of the way.

Position: Operations Support Agent

Location: Yandina 4561

Hours: Full-Time 8:30 AM – 5:00 PM Monday to Friday

What You’ll Do:

  • Provide customer service written and verbal.
  • Troubleshoot customer enquiries via internal messaging platform
  • Operate freight management system
  • Assist with station scanning compliance
  • Assist Operations Supervisors with station administration, scanning, filing, audits, etc
  • Ordering station equipment and supplies
  • Enter data accurately and assist drivers with delivery discrepancies
  • Support contractor management compliance
  • When required, operate forklifts to load and unload freight
  • When required, sort and move freight within the warehouse (manual handling)

What You Bring:

  • Previous administration experience in a fast-paced operational environment (preferred)
  • Reliability and ability to work unsupervised
  • Display initiative and a pro-active approach
  • Strong customer service skills and a team-first mindset
  • Proficient with computer systems including Microsoft excel, outlook, and word.
  • Ability to adapt to various FedEx internal IT systems
  • A valid forklift license or the willingness to be trained when onboard 

Why Join FedEx?

FedEx Express is a global leader in express transportation and logistics, known for providing fast and reliable services to over 220 countries and territories. We have consistently ranked among the world’s top 500 companies, as well as Fortune magazine's "World’s Most Admired Companies." Since TNT and FedEx officially merged in Australia in 2020, this role supports both FedEx and TNT operations.

At FedEx, we embrace diversity and believe in fostering an environment where everyone is respected. Our inclusive culture encourages innovation and drives our success. We’re proud to be a company that values our people as much as we do our customers.

How to Apply:

Ready to be part of a world-class logistics team? Submit your application now by submitting your resume.

We look forward to hearing from you!

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Employer questions

Your application will include the following questions:
  • As a part of our pre-employment process you may be required to complete a fitness assessment where you demonstrate lifting capability. Are you comfortable with this?
  • As a part of our pre-employment process you may be required to complete a drug and alcohol test. Are you comfortable with this?
  • Do you hold work rights in Australia?
  • How would you prefer we contact you moving forward? Message and data rates may apply for text messages.

Company profile

Company Logo for FedEx
Logistics, Freight & Delivery Services5,001-10,000 employees

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.

Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce to remain focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.

Perks and benefits
Career progression
Learning & Development
Discounts & Rewards
Team Culture

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