WFI
    (26 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Insurance

    Primary location

    Australia
    We have been insuring Australians since 1919. Over this time, we have been there for our clients, providing support and assistance when they’ve needed it the most.We’ve met with our clients in their homes, at their workplaces, on their farms and in our branches to talk about their insurance needs.Whilst we are one of Australia’s leading rural, business and strata insurers we still believe in friendly, personal service. That’s why we have over 170 local area managers and 16 client service teams, situated across Australia, who are committed to deliver on this promise. Our people are experienced insurance professionals who take the time to listen, understand what’s important to you and talk to you about your insurance options. That way you can get the cover that suits your needs.And if you ever have to make a claim, it’s reassuring to know it will be handled by a dedicated claims officer who is on hand to provide a simple and timely claims process. Our philosophy is to provide an excellent personalised claims service to every client, in every claim.With WFI, you’re in good company.Source: This is an extract from the company's own website.

    Reviews overview

    3.326 ratings in total
    5
    4
    4
    11
    3
    3
    2
    4
    1
    4
    88%
    Rate salary as high or average
    54%
    Employees recommend this employer to friends

    What’s it like working at WFI?

    AI summary of recent reviews

    Employees at WFI appreciated the great people and positive culture, with supportive colleagues and a good team environment. They also valued the flexible work arrangements, such as the ability to work from home and adjust schedules, as well as the training opportunities and benefits like insurance discounts and share plans.

    However, some potential challenges were identified, including issues with management and leadership, such as a lack of direction, unrealistic targets, and poor handling of restructures. Reviewers also mentioned outdated processes and systems that needed updating. The acquisition of WFI by IAG was seen as a challenge by some employees, leading to changes in culture and uncertainty. Additionally, a few reviewers noted issues with training and onboarding, with some employees starting work without proper training.

    Recent reviews

    4.0
    Business Distribution
    Mar 2020
    helped me develop my skills
    The good thingsGreat people to work with.
    The challengesOutdated processes and systems. Lack of management view to change how things are done to keep with the times.
    5.0
    Marketing Role
    Nov 2019
    1 to 2 years in the role, former employee
    Great to work for. Super compliant.
    The good thingsVery flexible workplace. I was able to do 10 hour days for 4 days (awesome)!!
    The challengesI was covering a maternity contract and would have loved to stay.
    4.0
    Sales Representative
    Sep 2019
    9 to 10 years in the role, former employee
    I would recommend WFI
    The good thingsThe people I worked with. Good vibes in the office.
    The challengesWork life balance. The rep role owned me. The constant company changes with WFI been bought out by IAG.
    Ratings for WFI are shared as-is from employees in line with our community guidelines
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