Employees at TTech appreciated the incentives and campaigns offered for top performers, as well as the social atmosphere and friendly staff that contributed to a positive workplace. There were opportunities for career progression within the company, and employees valued the flexibility offered.
However, some potential challenges included the rotating roster, which made transitioning between late and early shifts difficult. New employees may have initially struggled with the training process, finding it difficult to handle different customer scenarios. A number of employees felt that the pay was low, and it was challenging to adjust to KPI targets that changed dramatically from month to month. There were also some concerns raised about management practices, particularly related to HR. As a US-based company, some employees had to work long hours.