Good opportunities to contribute, but poor team culture, toxic workplace dynamics, and communicationThe good thingsI appreciated the variety of the role, the opportunity to apply my facilities and maintenance experience across multiple sites, and the importance of ensuring safe, well-maintained environments for residents and staff
The challengesI believe there is a significant opportunity to improve staff training, communication and collaboration across the organisation. More structured onboarding, clearer communication channels and better information sharing would help staff understand their responsibilities and feel better supported in their roles. Unfortunately, I found the team environment to be quite toxic at times, with siloed working practices and a lack of positive communication and collaboration. This made it challenging to establish a supportive and productive working environment. I believe greater accountability, stronger leadership, mutual respect and a more positive team culture would make a significant difference to staff morale, teamwork and overall workplace performance.