Company Profile

Company overview

Website

Translink

Industry

Passenger Transportation (Ground/Water)

Primary location

420 GEORGE ST L 12 4000 BRISBANE CITY Australia

Meanjin, Yuggera/Jagera and Turrbal Country

TransLink is a division of the Department of Transport and Main Roads with statewide responsibility for: buses, trains, ferries and trams across South East Queensland buses in Cairns regional services demand responsive transit active transport, such as cycling and walking taxi regulation long distance rail, coaches and regional air. We operate with a 'customers first' focus. Our primary vision is to connect Queensland - delivering passenger transport for prosperity. Source: This is an extract from the company's own website

Reviews overview

3.111 ratings in total

5

2

4

2

3

4

2

1

2

91%

Rate salary as high or average

55%

Employees recommend this employer to friends

What’s it like working at Translink?

AI summary of recent reviews

Employees at Translink appreciated their professional and easy-to-work-with colleagues, as well as the supportive and understanding management that fostered a fun and energetic work environment. The pay and benefits were also highlighted as positive aspects.

However, there were some potential challenges noted, such as frequent changes in management and concerns about leadership's understanding of frontline issues. Additionally, some employees experienced issues with facilities during renovations, including dust, smells, and plumbing problems. There were also comments about high workloads and stress due to deadlines, as well as incremental project planning and unstable government budgets.

Recent reviews

1.0

Manager

Mar 2023

Terrible

The good thingsI was happy to leave

The challengesThe staff and the culture of incompetence

3.0

Customer Service Specialist

Mar 2020

3 to 4 years in the role, former employee

I would work there again 😁

The good thingsI enjoyed the people and the work load,

The challengesThere was no challenges with Translink, it was more my peers doing the incorrect work, when our main focus was first call resolution

3.0

Senior Network Officer

Feb 2019

7 to 8 years in the role, current employee

Inconsistency

The good thingsGreat pay, good entry level job to government.

The challengesManagement in Revenue Protection changes continuously. It is hard to follow a vision that keeps changing.

Ratings for Translink are shared as-is from employees in line with our community guidelines

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