Exciting opportunity to be part of the Biggest Tool Retailer in Australia
Exciting opportunity to be part of the Biggest Tool Retailer in Australia
2d ago
2d ago
Total Tools
(73 reviews)
Company Profile
Company overview
Industry
Home & Garden Retail
Specialities
Trade Tools, Industrial Tools, Commercial Tools, Retail Tools
Company size
1,001-5,000
Primary location
Port Melbourne, VIC
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers. Our shelves are packed with the best professional tools to help tradies build Australia, but it is our team who are packed with passion that makes us number one.We have over 120 stores and 2000 team members across Australia, and most of our stores are locally owned and operated. At Total Tools we are all about getting it done, together. We show up for our mates and stay for our careers. e.In 2020, we joined the Metcash group, alongside brands such as IGA and Mitre 10. Join us and be part of something bigger. Know that at Total Tools, your career has no limits.
Jobs at Total Tools
Based on your search activitySupport a busy commercial sales team with accurate quotes, orders and tender support
Support a busy commercial sales team with accurate quotes, orders and tender support
4h ago
4h ago
Our mission statement
Every day, delivering the right range of tools and advice for our customers who are building he future!
Featured
Why Join Us?
At Total Tools we are all about getting it done, together. We show up for our mates and stay for our careers. You can grab the job and run with it, knowing that you can make a big impact and that we will back you to get it done. Your career has no limits #CareersWithTheTotalPackage
Gallery photos
Reviews overview
2.973 ratings in total
5
19
4
9
3
10
2
15
1
20
77%
44%
What’s it like working at Total Tools?
AI summary of recent reviews
Employees at Total Tools appreciate the supportive team environment, with colleagues who are friendly and work well together. Many enjoy interacting with the diverse customer base of tradies and learning about different trades. Staff value the opportunity to develop product knowledge through on-the-job training and supplier relationships. The company offers good work/life balance and flexibility, particularly for students, along with valuable employee discounts on tools and products.
However, there are some potential challenges to consider. Some employees have noted that management communication and consistency could be improved to better support staff. The inventory system can be challenging to learn initially, and clearer documentation would be helpful. As a franchise business, there can be variations in operations and coordination between stores. Workload can be demanding during busy periods or when stores are understaffed, and some employees feel that performance recognition and progression opportunities could be more clearly defined and merit-based.
Recent reviews
1.0
Sales Role
Mar 2026Echuca VIC 35641 to 2 years in the role, current employee
Terrible store to work at
The good thingsStaff discount, meeting local trades
The challengesBetter management experience
4.0
Team Member
Mar 2026Malaga WA 60901 to 2 years in the role, current employee
Great job Great people but some challenges
The good thingsThis job is great for students who need to work and study, my experience has been amazing Total Tools was able to work around my timetable and provide me a comfortable level of shifts while still giving me time for myself
the team i work with are all amazing and great to get along with
The challengeswhile i love the job im not blind to some issues they have,
the inventory system is pretty daunting and confusing at the first couple of uses, sure it gets easier over time but your not really taught how to use certain things until you need to, i think Total Tools can benefit from making reference documents that show you how to do certain things.
the promotional deals can be tough to explain to customer
1.0
Business Development Manager
Feb 2026Griffith NSW 2680Less than 1 year in the role, current employee
Delivered results, but leadership and workplace culture failed to support performance.
The good thingsThe good things – What I enjoyed
The trade and tool industry is dynamic and competitive, and I enjoyed working directly with customers and tradies. The role allowed me to use my sales skills and build relationships in the local market.
The challengesThe challenges – What could be improved
Leadership alignment and internal communication require significant improvement. Performance and measurable results did not always appear to be the primary factor in recognition or opportunity. Decision-making processes lacked transparency, and high-performing staff may not feel consistently supported or valued. A stronger merit-based culture and clearer management structure would greatly improve the workplace environment.
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