Kick start your career into one of Australia fastest growing industries and set yourself up with a job for life.
Kick start your career into one of Australia fastest growing industries and set yourself up with a job for life.
5d ago
5d ago
Telstra
(1563 reviews)
Company Profile
Company overview
Website
Industry
Telecommunications & Internet Service Providers
Specialities
Business Strategy, Customer Service, Digital, Field Services, Marketing and Communications, Technology, Sales
Company size
More than 10,000
Primary location
Global Headquarters 242 Exhibition Street, Melbourne VIC 3000
Naarm, Wurundjeri Woi Wurrung and Bunurong Country
We’re Australia’s leading telecommunications and technology company and one of the country’s largest and most iconic organisations. With a presence across more than 20 countries, we’re creating a global footprint and along with it.Our vision is to become a world-class technology company that empowers people to connect. We’re putting the customer at the heart of everything we do and finding ways to help people connect in new and different ways. We’re making major advances in technology and building new businesses in areas such as eHealth, software, tech start-ups and media. And that's where our people come in – by innovating and collaborating to make great things happen.
Jobs at Telstra
Based on your search activityKick start your career into one of Australia fastest growing industries and set yourself up with a job for life.
Kick start your career into one of Australia fastest growing industries and set yourself up with a job for life.
5d ago
5d ago
Our mission statement
We think big, set ambitious goals and deliver them – for our customers, shareholders and communities. By speaking up, being curious to learn and valuing different perspectives we challenge the status quo and make change.We’re one team and embrace the value each of us bring. Our (super) power lies in working together to deliver for our customers. We’re each accountable for our actions and do what we say we’re going to do.We show care in all that we do. We do the right thing for our customers, our communities, the planet, ourselves and each other – even when no one’s watching.We make it simple. What we do is complex, but we but we always make things simple for our customers.
Featured
Define Your Possible
From powering Australia to connecting the world, Telstra is built on connection and the people who make it possible. With leading technology on the best network and the ambition to define what’s next, this is a place where you can Define Your Possible. Discover why Telstra is a great place to work, and what opportunities are here for you.
Awards and accreditations
GradConnection Most popular Property, Infrastructure & logistics Employer 2025
Top 100 Graduate Employers, Prosple 2025
Disability Confident Recruiter 2025
LinkedIn Top Companies Australia 2025
Gallery photos
Reviews overview
3.31563 ratings in total
5
436
4
372
3
278
2
210
1
267
84%
60%
What’s it like working at Telstra?
AI summary of recent reviews
Employees appreciate the supportive colleagues and positive team environment at Telstra, along with valuable employee benefits such as staff discounts on services. Many value the flexibility to work from home and the work/life balance offered. Staff find the work meaningful and fulfilling, particularly in roles focused on helping customers and keeping Australia connected, and appreciate opportunities to develop new skills in sales, customer service, and technology.
However, there are some potential challenges, including concerns about management approaches with some experiences of micromanagement and inconsistent communication. Dealing with frustrated customers can be demanding, as retail staff are often the first point of contact for customer issues. Employees have mentioned pressure to meet targets and KPIs, particularly in retail and sales roles. Some staff have found career progression to be competitive, with concerns about promotion processes and job security during periods of restructure. The company is experiencing significant organisational change and growth, which can create uncertainty, and some employees have noted that internal systems and approval processes can be time-consuming.
Recent reviews
1.0
Project Administrator
Apr 2026Docklands VIC 30082 to 3 years in the role, former employee
Working here really helped me strive for better in my career.
The good thingsWorking here gave me valuable skills in resilience. And I got discounts on my Telstra services.
The challengesThe management, strategic direction, treatment of staff I witnessed and experienced, poor salary, targets were connected to unachievable company KPIs.
1.0
Customer Support Specialist
Mar 2026Brisbane QLD 400011 to 12 years in the role, former employee
It's a company on a steady decline.
The good thingsInteresting work sometimes, some good workmates that I miss.
The challengesIt's an industry in decline. The company is a shadow of what it once was. Experienced unbelievable pressure to leave with my former manager secretly recording our private conversations. Company has been thrashing about for years trying to stay relevant in a time of total change.
4.0
Customer Service and Sales Consultant
Mar 2026Burleigh Heads QLD 4220Less than 1 year in the role, former employee
A great work environment, supportive community and great work-life balance.
The good thingsGreat team environment, great work- life balance. I felt very supported in my time there.
The challengesNothing to do with the company itself, just the customers can sometimes be pretty hostile.
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