Employees appreciate their friendly and helpful colleagues, with drivers particularly enjoying meeting diverse customers from around the world. The weekly pay, complimentary travel benefits, and availability of extra shifts are valued, along with the modern fleet of buses.
However, there are some potential challenges, including management practices around micromanagement and changing processes, communication barriers with non-English speaking customers, unpredictable rostering with late-night and early-morning shifts, occasional payroll administration delays, and the demands of navigating traffic in large vehicles.