Samaritans
    (48 reviews)

    Company Profile

    Company overview

    Industry

    Non-Profit Organisations

    Specialities

    NDIS and Disability Support, Child, Youth and Family, Therapy and behaviour support, Homelessness and accommodation, Community Support, Counselling and mental health

    Company size

    101-1,000

    Primary location

    Australia
    Samaritans is here to support and help people through tough times. We give our help unconditionally with care and respect, empowering individuals to build their resilience and find their place in the community. Our belief in social justice means we stand up for what is right and are not afraid to amplify the voices of people in our society who go unheard.Samaritans is here to support people in their early years of life through our work in foster care, family support and preservation.We are here to enrich and empower people’s lives through our disability support and mental health programs.Samaritans is here for everyone. People are diverse, and so are we.

    Jobs at Samaritans

    Based on your search activity

    at Samaritans Foundation
    Newcastle, Newcastle, Maitland & Hunter NSW
    Positions require flexible availability. Community shifts between 6:00.a.m & 8:00.pm. SIL shifts are AM/PM and overnight.
    classification: Community Services & DevelopmentCommunity Services & Development
    4d ago

    at Samaritans Foundation
    Jilliby, Gosford & Central Coast NSW
    Central Coast locations | Make a difference in the lives of the people we support
    classification: Community Services & DevelopmentCommunity Services & Development
    5d ago

    Our mission statement

    Based on the Five Marks of Mission of the Anglican Communion, our mission is to enable people’s spirituality—worship, reflection, and prayer.Telling people about the way of Jesus, nurturing people in the way of Jesus.Responding to human needs with loving service, addressing violence and unjust structures—pursuing peace and reconciliation and caring for creation.

    Featured

    Work with us and give back to your community
    Samaritans staff support our communities unconditionally. Our vision is to empower individuals to build their resilience and find their place in the community. Behind this vision is a united team of over 800 staff members and 400 volunteers who work together through Newcastle, Central Coast, Mid-Western and the Mid-North Coast regions.

    Gallery photos

    Reviews overview

    3.448 ratings in total
    5
    20
    4
    7
    3
    5
    2
    4
    1
    12
    83%
    Rate salary as high or average
    63%
    Employees recommend this employer to friends

    What’s it like working at Samaritans?

    AI summary of recent reviews
    Employees at Samaritans find working with clients and young people to be highly rewarding and appreciate their supportive, empathetic colleagues who demonstrate strong team spirit. Many note that management is supportive and accessible, providing good supervision and training opportunities. The compensation and salary packaging are competitive, and employees value the organisation's person-centred approach and commitment to compassion, integrity and justice in supporting vulnerable communities.

    However, there are some potential challenges to consider. Management practices can vary across departments, with some concerns about communication and follow-up on issues. The role involves a heavy workload with extensive documentation requirements that some find repetitive. Work/life balance can be challenging in certain roles, with expectations of availability and weekend work. Systems and processes are evolving, and communication across departments could be more consistent, though the organisation has been making improvements in these areas.

    Recent reviews

    1.0
    Support Worker
    May 2026
    Booragul NSW 22846 to 7 years in the role, former employee
    DON’T WORK HERE!!!!!!!
    The good thingsNothing. Toxic workplace, can’t speak up if you have any issues whatsoever
    The challengesEverything. No idea how to run a company caring for people. They have $ for eyes💯
    1.0
    Mental Health Clinician
    Feb 2026
    Maitland NSW 23201 to 2 years in the role, former employee
    Walking on egg shells watching staff quit on mass.
    The good thingsThe young people you work with.
    The challengesTOXIC management. Run away.
    5.0
    Disability Support Worker
    Dec 2025
    Taree NSW 2430Less than 1 year in the role, current employee
    Expanded my skills and have become an even better support worker with the help of management n staff
    The good thingsCreating new work relationships with great colleagues, working with beautiful participants, working under great management
    The challengesHaving a system where timesheets are generated for us so it’s made easier for employees
    Ratings for Samaritans are shared as-is from employees in line with our community guidelines
    Find out more about working at Samaritans. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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