Remserv
    (29 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Business Support Services

    Specialities

    Novated Leasing, Salary Packaging

    Company size

    1,001-5,000

    Primary location

    Level 17/69 Ann St, Brisbane
    RemServ is a leading provider of salary packaging administration services in Queensland and part of the McMillan Shakespeare Group.We’re all about empowering our customers to make the most of their salaries – delivering real work and lifestyle benefits, that's our promise to you.We are one of the major salary packaging providers for the Queensland Government, and have long-standing relationships with major health groups, charitable organisations and private corporations across Queensland. Our sister company, Maxxia, provides salary packaging services to the rest of Australia across a range of sectors.

    Our mission statement

    Our vision – to be a trusted partner that provides solutions in making complex matters simple – reflects our strong nationwide presence and the many long-term clients we partner with including Federal and State governments and some of the largest public and private sector, health and charitable organisations.

    Awards and accreditations

    Great Place To Work 2024
    Great Place To Work 2024

    Reviews overview

    3.929 ratings in total
    5
    14
    4
    6
    3
    3
    2
    3
    1
    3
    76%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends

    What’s it like working at Remserv?

    AI summary of recent reviews
    Remserv stands out for its exceptional company culture and supportive environment, with employees consistently praising the helpful and collaborative nature of their colleagues. The organisation demonstrates a strong commitment to career development, offering various opportunities for growth and internal advancement, backed by comprehensive support systems and resources for employee success.

    However, employees have noted some areas for improvement, including the need to modernise technology systems and address workload pressures during peak periods. There are also opportunities to enhance workplace flexibility options and ensure more consistent management approaches across the organisation.

    Recent reviews

    5.0
    Novated Lease Consultant
    Apr 2025
    Brisbane QLD 4000Less than 1 year in the role, current employee
    best career choice i have ever made
    The good thingsan organisation that has so much structure, process and such a highly skilled team surrounding you this establishment is second to none.
    The challengesnothing everything is super streamline friendly supportive and educative along all steps
    2.0
    Client Relationships
    Jun 2020
    5 to 6 years in the role
    the company portray themselves to be the "biggest and the best" to clients, however behind closed doors the culture is poor, staff are not treated well and the pay in below average. I miss working with my team but not for the company
    The good thingsthe individual team working environment. big company with good brand recognition
    The challengespoor management, unrealistic job expectations, poor company culture, poor pay in comparison to same jobs within the industry
    Talent Partner - RemServThank you for taking the time to share your feedback. At RemServ we are committed to promoting a culture of accountability, integrity and transparency. We appreciate your comments and will ensure they are considered as we strive to Pursue Better.
    30d+ ago
    1.0
    Customer Service Role
    Mar 2020
    Less than 1 year in the role, former employee
    I loved my job talking to people.
    The good thingsnothing can express my thoughts
    The challengesManagement no compassion
    Ratings for Remserv are shared as-is from employees in line with our community guidelines
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