Employees consistently praise the company culture and supportive team environment at Kennards Self Storage, along with the freedom to make decisions without micromanagement. The work-life balance is excellent, with flexible rosters and friendly hours. Team members appreciate the excellent training and focus on personal development, as well as the variety the role offers, mixing office work, maintenance, and customer service. Support from colleagues and management is consistently strong.
However, there are some potential challenges, such as limited career advancement opportunities, with growth sometimes perceived as dependent on favouritism. Staffing coverage during leave periods can be challenging, occasionally resulting in long hours. The role requires weekend work, and some employees note that wage increases can be modest. Additionally, some long-term managers feel that new Head Office staff lack self-storage experience.