JTB
    (9 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Travel Agents, Tour Operators & Tourist Services
    JTB Travel – Australia’s Most Experienced and Trusted Japan Travel ProvidersWelcome to JTB Travel. Did you know that we’ve been providing Japan travel experiences to Australians since 1962? That’s over 50 years doing what we do best. Back then Australia still used pounds instead of dollars.In fact, the JTB Group Japan has been providing Japan travel experiences since 1912. For the past 100 years, throughout the incredible ups and downs of the world we’ve been offering amazing travel experiences day in and day out for travellers like you. Today, JTB, a licensed travel agent, has 20 offices in Australia, New Zealand and Fiji providing jobs for around 600 people.We have a very broad range of clients from families, couples, independent travellers, business and corporate and also people who are planning their first trip to Japan.To find out more about what we have to offer, and how we can make your travel an experience you will treasure for always, take a look at our Japan Travel homepage or go to our Contact JTB page to get in touch. We look forward to being of service to you for your next Japan experience and around the world.Source: this is an extract from the company’s own website.

    Reviews overview

    3.79 ratings in total
    5
    4
    4
    2
    3
    0
    2
    2
    1
    1
    67%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at JTB?

    AI summary of recent reviews
    JTB stands out for its willingness to hire and train individuals without prior tourism experience, creating valuable entry-level opportunities. The company offers a friendly and supportive work environment with understanding management, attractive benefits including yearly bonuses, and opportunities to visit Japan. The CBD location is also consistently praised by employees.

    However, employees should be prepared for a fast-paced environment with high workloads. There are also some structural challenges, including limited cross-departmental interaction, and some employees have noted that career advancement opportunities may be more limited for non-Japanese staff.

    Recent reviews

    4.0
    Tour Coordinator
    Nov 2019
    1 to 2 years in the role, current employee
    Excellent Opportunity
    The good thingsThey provided me experience when I didn't have a Tourism background. The people are friendly and they are happy to help out Managers are nice and understanding
    The challengesNothing, I wouldn't change a thing
    1.0
    Prefer not to say
    Nov 2019
    1 to 2 years in the role, former employee
    Great opportunity but worst work experience
    The good thingsOpportunity to do various things.
    The challengesThe work load is incredibly high.
    2.0
    Web coordinator
    Sep 2019
    Good place if salary is good
    The good thingsGiven the opportunity to work without much experience
    The challengesSalary doesn’t much what I do
    Ratings for JTB are shared as-is from employees in line with our community guidelines
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