Employees appreciate the supportive and friendly colleagues at Icon Group, noting that team members are passionate about their work and create an inclusive environment. Many reviewers enjoy working with patients and medical staff, including doctors, nurses, and radiation therapists. There are opportunities for career progression with supportive leaders who provide development opportunities, and employees value the work flexibility available, including hybrid working arrangements that support work/life balance. Training is provided to help employees succeed in their roles.
However, there are some potential challenges to consider. Management approaches can vary across sites, with some employees noting that concerns are not always addressed consistently. The workplace can be busy with high workloads, and some locations experience understaffing which may lead to overtime. There is high staff turnover in some areas, which can affect team stability. Some employees have noted that wages may be lower compared to public sector positions. The fast-paced and constantly evolving nature of the organisation means changes can be frequent, requiring adaptability. Additionally, the onboarding experience for new administrative staff could be more welcoming and supportive in certain locations.