at ibis Mackay Airport
Mackay, Mackay & Coalfields QLD
Front Office
Reception
Hotel
20h ago
Ibis
(28 reviews)Unclaimed
Company Profile
Company overview
Website
Industry
Hotel & Accommodation Services
Whether you're here with loved ones or on business, your hotel should be a place where you feel good.In the ibis family, it is this feeling of well-being that is felt in every detail, right as soon as you come through the door of one of our hotels.It's in our effort to ensure the greatest comfort in our rooms, in the way we welcome and serve our customers and in the design of our hotels. It is this mission that motivates us every day.Our commitment to the welfare of our customers is simple. Our aim is that they fall asleep soothed, calm and perfectly relaxed. Because a happy sleep, well that's the nicest thing we think a hotel can offer its customers.Source: This is an extract from the company's own website.
Jobs at Ibis
Based on your search activityat Ibis Melbourne Hotel and Apartments
Melbourne VIC
Hotel Front Office
4d ago
Reviews overview
3.828 ratings in total
5
15
4
4
3
2
2
2
1
5
75%
71%
What’s it like working at Ibis?
AI summary of recent reviews
Employees at Ibis appreciate the teamwork and supportive colleagues, as well as the opportunities to learn new skills and gain experience in different roles. Some reviewers also mention good benefits and management that fosters a comfortable working atmosphere.
However, common challenges include heavy workloads with long hours, making it difficult to complete tasks on time. Staffing levels can also be an issue, with employees frequently working alone or being understaffed. Maintaining a good work-life balance is challenging due to the nature of the hospitality industry with rotating rosters. Additionally, while some praise management, others note issues with certain managers, such as a lack of support or unrealistic expectations.
However, common challenges include heavy workloads with long hours, making it difficult to complete tasks on time. Staffing levels can also be an issue, with employees frequently working alone or being understaffed. Maintaining a good work-life balance is challenging due to the nature of the hospitality industry with rotating rosters. Additionally, while some praise management, others note issues with certain managers, such as a lack of support or unrealistic expectations.
Recent reviews
1.0
Assistant Manager
Jan 2024Wallsend NSW 2287Less than 1 year in the role, former employee
Horrible
The good thingsMost guests are genuine people that make you want to make an effort
The challengesExtremely overworked with unrealistic workloads, no rest breaks being a solo staff member, unsupportive management that often leaves you to just figure it out, and a total void of appreciation or general respect from management.
2.0
Guest Services Agent
Sep 2023Brisbane Airport QLD 4008
Wouldn't recommend
The good thingsGood benefits and lots of hours
The challengesBad management, unrealistic expectations and the pay is just about as low as it can get. Don't get breaks under 8 hours of work.
5.0
Housekeeper
Aug 2023Albany WA 6330Less than 1 year in the role, former employee
Nd it was nothing bad about this
The good thingsGood nd the first time I had started was with a group of girls who were all happy to have me there with them
The challengesI was getting the best at it
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