(15 reviews)

Company Profile

Company overview

Website

Industry

Machinery & Automation

Primary location

Australia

Hansen Technologies Limited(ASX: HSN) is a global Customer Care and Billing Solutions provider that develops, implements, and supports proprietary software and delivers Data Center, Application, and Implementation Services for the Energy, Pay TV and Telecommunications industries.With Hansen CIS installations in over 45 countries, we help our customers to streamline and optimize critical billing and operational processes allowing them to realize their potential to grow, evolve, and thrive in their markets.Founded in 1971, Hansen Technologies now employs over 800 people and has offices in Australia, United States, New Zealand, China, Denmark, Germany, Argentina, South Africa, India and the United Kingdom.Source: This is an extract from the company's own website.

Reviews overview

2.515 ratings in total

5

1

4

2

3

5

2

3

1

4

74%

Rate salary as high or average

40%

Employees recommend this employer to friends

What’s it like working at Hansen Technologies?

AI summary of recent reviews

Employees at Hansen Technologies appreciate the supportive colleagues and the opportunities that come with the company's growth, allowing them to work on diverse technologies. The work environment is seen as positive, with free lunches, on-site parking, and a down-to-earth CEO who interacts with staff. Employees also value the flexibility to work from home a few days a week.

However, there are some potential challenges, such as legacy technologies that are outdated and difficult to maintain due to lack of modernisation. There are also concerns about management structures being inefficient or interfering, and a perceived lack of technical expertise among managers. Additionally, a few reviewers mentioned long working hours and a heavy workload, particularly in certain roles. Some employees feel there is a culture of mediocrity and lack of ambition within the company.

Recent reviews

2.0

Staff

Aug 2024

Australia Plains SA 5374

Problematic.

The good thingsAs with all companies, there are some good people here. The company has undergone massive growth over the last few years thanks to numerous acquisitions. There is a diversity of tech in place and opportunities to move around.

The challengesDiversity of tech. Some of which is ancient. Lack of investment in modernising. There is a tendency to leave the tech alone once it is developed, leading to stale legacy software that becomes difficult to maintain. There are inefficient and interfering management structures in place.

4.0

Customer Accounts

Mar 2022

Career change for the better

The good thingsSupportive Management provide opportunities to stretch skills Flexibility to work at home a few days a week Colleagues are great and work is always interesting and busy Customer focused Continuous improvement culture

The challengesSome long hours at times every roll has challenges but the good times far outweigh the bad

3.0

Service Desk Analyst

Mar 2020

1 to 2 years in the role, current employee

They helped me get my foot in the door in the IT industry

The good thingsFree lunches were nice, and the onsite parking.

The challengesThe work load is tough, and the pay is average.

Ratings for Hansen Technologies are shared as-is from employees in line with our community guidelines

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