Sydney NSW
We’re on the lookout for a proactive and customer-focused Financial Crimes Officer to join our resilient Fraud Operations team. In this role,...
22h ago
Cuscal
(31 reviews)
Company Profile
Company overview
Website
Industry
Banking & Credit
Specialities
payments, debit cards, banking, credit cards, ATMs, mobile banking, EFTPOS, New Payments Platform (NPP), merchant acquiring, switching, payments acceptance, digital banking, prepaid cards, Apple Pay, Samsung Pay, fraud, Google Pay, open banking, and Consumer Data Right (CDR)
Company size
101-1,000
Primary location
Sydney, Australia
Every second, more than 500 payments are made in Australia – invisible to most, but critical to powering our daily lives.They’re the force behind every salary paid, every cart checked out, every business that keeps trading, and a society that keeps moving.Businesses are behind some of the most cutting-edge payment experiences used today.And who is behind them? We are.Since 1966, we’ve played a foundational role in shaping the nation’s payments ecosystem as Australia’s largest independent provider of end-to-end payments and regulated data solutions outside of the Big Four banks.We’re proud to be moving payments forward. Together.
Jobs at Cuscal
Based on your search activitySouth Brisbane, Brisbane QLD
We’re on the lookout for a proactive and customer-focused Financial Crimes Officer to join our resilient Fraud Operations team. In this role,...
22h ago
Our mission statement
Cuscal is a payments and regulated data services provider in Australia. Since 1966, we have enabled Australian banks, mutuals, corporates and fintechs to better serve and connect with their customers through the implementation of innovative technology solutions.Our visionTo transform the future of how money moves and how Australia does business.Our missionWe partner with forward-thinking businesses to deliver innovative and secure payment solutions that drive growth in the economy.Our purposeTo enable competition and power progress, one transaction at a time.
Featured
Forward with Cuscal
Here, you’ll deliver or support interesting, ground-breaking work that has real impact – on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow.Join us. Forward with Cuscal.
Awards and accreditations
Employer of Choice for Gender Equality 2019
Gallery photos
Reviews overview
3.431 ratings in total
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5
81%
65%
What’s it like working at Cuscal?
AI summary of recent reviews
Employees appreciate the work/life balance at Cuscal, with flexible and hybrid working arrangements. The friendly and supportive culture, along with great colleagues and direct managers, creates a positive work environment. Staff value the learning opportunities through exposure to the payments industry and technology, as well as the modern office facilities and convenient location.
However, there are some potential challenges, such as upper management occasionally lacking clear direction and communication. As a smaller company, there are limited opportunities for upward career progression, and salary and benefits may be average compared to industry standards. Some roles experience a heavy workload in a fast-paced environment, and legacy systems with process gaps can affect efficiency.
However, there are some potential challenges, such as upper management occasionally lacking clear direction and communication. As a smaller company, there are limited opportunities for upward career progression, and salary and benefits may be average compared to industry standards. Some roles experience a heavy workload in a fast-paced environment, and legacy systems with process gaps can affect efficiency.
Recent reviews
2.0
DevOps Engineer
Jul 2026Sydney NSW 20003 to 4 years in the role, current employee
Not bad for 4-5 years but not more than that
The good thingsGood office location, access to skills development platform, exposure to aws cloud and different technology stack, bi annual events, monthly drinks, working hours is tracked, good flexibilty
The challengesPoor management in technology and engineering space, out of touch as well product team.
5.0
Operations Officer
Aug 2025Sydney NSW 20003 to 4 years in the role, former employee
Great team environment, efficient operational processes, and a strong focus on innovation and continuous improvement.
The good thingsFriendly and supportive team culture, exposure to the fast-moving payments industry, with valuable on-the-job learning opportunities, also it provided me great work-life balance
The challengesAlthough the salary was on the lower end of the industry, the overall experience was excellent thanks to great work culture.
2.0
Fraud Officer
May 2024Sydney NSW 2000Less than 1 year in the role, former employee
overall my experience was the worst the has been my worst job ever i would not recommend this job to anyone.
The good thingsthe people and environment
The challengesIf you want work-life balance do not work here some people work nine days straight. The management does not care about the people on the phones. career growth is not big here as well. Do not apply here if you want a work-life balance and career growth because you will not get one.
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