at Connect Hearing
Brisbane QLD
Lead 12 clinics in QLD - drive growth, lead high-performing teams & deliver exceptional client care.
25d ago
Connect Hearing
(26 reviews)
Company Profile
Company overview
Website
Industry
Pharmaceuticals, Biotechnology & Medical Devices
Specialities
Hearing healthcare, Client service
Company size
101-1,000
Primary location
Sonova Audiological Care Suite 14.01, 124 Walker Street, North Sydney NSW 2060 Australia
Connect Hearing is a national network of healthcare hearing clinics across Australia. Together, we can ensure the very best treatment and care for people dealing with hearing problems. Remember the old adage, there is strength in numbers? That’s true with Connect Hearing, as well. Our network includes the very best audiologists, hearing specialists, and hearing clinics in all of Australia.Our team is focused on improving your lifestyle by improving your hearing. That might mean focusing on preventing hearing loss or restoring your hearing ability. Connect Hearing has helped a lot of people overcome hearing loss and we look forward to helping you, as well.
Jobs at Connect Hearing
Based on your search activityat Connect Hearing
Chermside, Brisbane QLD
Ideal role if you have a passion for providing a great client experience and want to gain experience in the healthcare space.
13d ago
Reviews overview
3.326 ratings in total
5
9
4
6
3
1
2
3
1
7
61%
58%
What’s it like working at Connect Hearing?
AI summary of recent reviews
Connect Hearing employees appreciate the great training and opportunities for growth, as well as the supportive environment and fabulous colleagues. The company is praised for its emphasis on caring for clients and making a positive difference in their lives, as well as offering good work-life balance and flexibility.
However, there are some potential areas for improvement, such as issues with management, particularly middle management's focus on sales and profits over frontline concerns. Additionally, there are concerns about compensation and pay raises not being adequately tied to performance or reflecting the company's financial success. Employees have also noted that workload and responsibilities can be challenging, with increasing demands without corresponding increases in remuneration.
However, there are some potential areas for improvement, such as issues with management, particularly middle management's focus on sales and profits over frontline concerns. Additionally, there are concerns about compensation and pay raises not being adequately tied to performance or reflecting the company's financial success. Employees have also noted that workload and responsibilities can be challenging, with increasing demands without corresponding increases in remuneration.
Recent reviews
5.0
Client Care Representative
Feb 2025Peppermint Grove WA 60111 to 2 years in the role, former employee
Excellent place to work.
The good thingsGreat training with plenty of opportunity to learn and many people happy to help. Fabulous people. Varied work.
The challengesI loved everything about the job and people. So nothing negative to say.
1.0
Audiologist
Jun 2024Melbourne VIC 30009 to 10 years in the role
RUN - do not walk, away for this company, look elsewhere
The good thingsModern clinic, lovely clients and colleagues and a reasonable IT program
The challengesIncompetent Middle Management who are all about their own career advancement and bonuses - clearly have no idea what is like to work on the frontline and only focus on sales, and shareholders - zero customer care
2.0
Audiometrist
Jun 2024East Melbourne VIC 30023 to 4 years in the role, former employee
Overall the place to go where dreams die and you become a Tool to make others money.
The good thingsThe clients and if your lucky to work in a great team the people you work with
The challengesBeing told your pay raise is not linked to your performance (you get it before the performance review) and its just a token at 1-to-3 % but you cant speak to other people about it and your still on less than a lot of other clinicians at other companies afterwards. At same time being told how well the company is doing and that they are spending lots of money on buying other shops out.
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