Company Profile

Company overview

Industry

Corrective & Security Services

Primary location

SE 1 MELBOURNE ST 39 4101 SOUTH BRISBANE Australia

CAP Security Services Pty Ltd is one of Queensland’s leading security service providers. The company was established in 1993 in response to the growing demand for experienced, professional and reliable security guards and event personnel in South East Queensland.As a major provider of diverse and integrated security solutions, we are committed to delivering effective security and event support to meet the varying needs of all clients.CAP Security offer a full range services, including static security, crowd control, event security and event services. We deliver these services across a diverse range of industries, such as mining, construction, retail, residential, entertainment and sporting.Source: This is an extract from the company's own website.

Reviews overview

2.938 ratings in total

5

8

4

5

3

9

2

7

1

9

73%

Rate salary as high or average

55%

Employees recommend this employer to friends

What’s it like working at Cap Security?

AI summary of recent reviews

Employees at Cap Security appreciate the opportunities to work at interesting events and venues, as well as the chance to gain experience in the security industry, especially for those new to the field. They also mention supportive colleagues who work well together as a team.

However, there are potential challenges, including concerns about management, with some reviewers indicating that managers can be rude, lack communication skills, and show favouritism. Employees also note scheduling challenges, such as long hours, lack of breaks, and unpredictable shift patterns. Some reviewers mention a negative workplace culture, with a toxic atmosphere and a lack of job security. Additionally, employees may face challenging situations when dealing with intoxicated patrons or working alone at licensed premises.

Recent reviews

1.0

Security rostering

Jan 2023

Less than 1 year in the role, former employee

Stressful, not worth the time.

The good thingsSadly, I did not find any good experiences.

The challengesSaw judgement based on a persons colour from all levels of management when rostering security guards, worked 12 hour shifts and was pressured into working another shift 5 hours later.

1.0

Crowd Controller

Dec 2020

1 to 2 years in the role, former employee

Just don't do it there are other better crowd control companies in QLD to work for if your new to the industry.

The good thingsSome of the events; venues & other guards but that's about it.

The challengesThey have a very toxic workplace atmosphere & management have no communicative or people skills. The supervisors are just as clueless, rude & yet somehow they seem to be favored over others for particular jobs. There is no job security as there are very little hours, & sometimes the shift isn't even worth going to dependent on how far you have to travel to the site. It also takes forever signing in at certain events or venues because either no one has a clue what they're doing, are given very little instructions given & people parade around like they're showing off.

1.0

Securities Officer

Mar 2020

Wouldn’t recommend them to anyone.. low pay, management was poor

The good thingsNothing, everything was bad.

The challengesThe management and salary

Ratings for Cap Security are shared as-is from employees in line with our community guidelines

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