Employees appreciate the positive culture and great colleagues at Border Express, noting it feels like a second family with supportive leadership that is approachable and competent. Many value the opportunities for career advancement, excellent work/life balance, and the benefits of working for a family-owned business that is continually growing and improving.
However, there are some potential challenges, such as communication across the workforce needing improvement, workload being heavy at times with early starts and long hours, pay rates that could be more competitive, and equipment and technology systems requiring upgrades. Additionally, the rapid pace of change can be overwhelming, and training could be more comprehensive for new staff.