ACTROL
    (18 reviews)

    Company Profile

    Company overview

    Industry

    Wholesale Businesses
    Actrol is Australia’s largest wholesaler of parts to the refrigeration, air conditioning and allied industries.Today Actrol services the entire nation with more than 60 branches located in key metropolitan and regional areas. Together with our highly qualified and well trained staff, we offer the best customer service throughout the country. We also offer the broadest range of products strengthened by close associations with the biggest world renowned brands.Using all of our experience and industry knowledge over time we have gained the highest reputation within the industry for exceeding customers requirements, particularly in the area of supplying quality products, meeting our customers’ needs in terms of stock levels, product and engineering advice and having convenient branch locations. It is this long term relationship with both our suppliers and customers that is the key to Actrol’s continued success.Source: This is an extract from the company's own website.

    Jobs at ACTROL

    Based on your search activity
    Great opportunity for a technically minded refrigeration specialist to join our team at Actrol.
    Great opportunity for a technically minded refrigeration specialist to join our team at Actrol.
    classification: Trades & ServicesTrades & Services
    8d ago
    8d ago

    Reviews overview

    3.118 ratings in total
    5
    6
    4
    3
    3
    2
    2
    1
    1
    6
    84%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends

    What’s it like working at ACTROL?

    AI summary of recent reviews

    ACTROL employees consistently praise the strong workplace relationships they build with both colleagues and customers, with many describing their co-workers as family. The company offers good work-life balance, varied work responsibilities, and a solid product range with user-friendly systems that facilitate sales operations.

    However, the company faces some operational challenges, particularly following the Reece acquisition, which has brought significant changes to the organisation's culture and processes. Some employees express concerns about training programmes needing better alignment with industry-specific needs, especially in the HVAC sector, and note that store coordination could be improved to create a more unified company approach.

    Recent reviews

    2.0
    Assistant Manager
    Oct 2025
    Osborne Park WA 6017Less than 1 year in the role, former employee
    challenging times left to tread water most of it with a lack of training and poor managerment.
    The good thingsthe product range is easy to sell and the computer system quite intuitive.
    The challengesActrol well Reece think they know refrigeration but they barely know Hvac and only in it's most basic form. Every store acts like a separate entity rather than a united company with a vision. There are too many plumbing people within the company who know nothing about the industry or the products. The training provided is catered for the plumbing trade and doesn't focus on key differences and industry specific needs, within 10 years all the knowledge will have left the company as Reece people will be all that is left.
    1.0
    Delivery Driver / wearhouse
    Jan 2025
    Singleton NSW 23305 to 6 years in the role, former employee
    I found the store manager to be childish and that reflected very much so in the way he managed. it was clear that he was helped into the role from the manager at its sister reace store.
    The good thingsthe relationships with the customers
    The challengesin house management
    4.0
    Customer Service Storeperson
    May 2023
    Karratha WA 67141 to 2 years in the role, former employee
    This was a great job to have right out of school, all the staff are friendly and always very helpful. I had a great time working here.
    The good thingsGreat staff and management.
    The challengesMore staff needed to keep up with customer demands.
    Ratings for ACTROL are shared as-is from employees in line with our community guidelines
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