Working directly under the thumb of ops managers makes the whole thing not worth it.The good thingsWorking with a great team.
The challengesAwful mid level management at St Kilda Road. Salary 10-15 k below industry standard. Office is poorly maintained, with sinks, toilets, etc taking weeks to get fixed. No upward mobility, and pay is far too low for the level of insecurity that comes with working in a BPO.