Employees at 13CABS value their colleagues, describing them as great and supportive. They appreciate the flexibility to choose their own working hours and the independence of self-employment. Many also enjoy customer interactions, finding conversations with passengers rewarding.
However, there are some potential challenges, including concerns about management consistency and decision-making, below-market remuneration requiring long hours, outdated systems that impact operations, demanding workloads with limited break opportunities, and opportunities to improve communication and staff morale.