Community Support Worker

🏡 Support people and whānau to access stable housing and thrive in their communities🏡

He Kōrero Mō Mātou | About Us

Ka Puta Ka Ora Emerge Aotearoa is a for-purpose organisation working across diverse communities to support wellbeing. We provide a broad range of community-based mental health and addiction, residential and respite, housing, and social services. Our purpose is to support the dignity and mana of people so they can be well and healthy. We are committed to working alongside the people and whānau we support in ways that are holistic, person-centred, culturally safe, and strengths-based.

He Kōrero Mō Te Tūranga | The Role

Join our ADHB NGO Partner (seconded service providing housing advice) team in Mount Wellington as a Community Support Worker. This fixed-term full-time role focuses on supporting people and whānau to navigate housing pathways, access services, and achieve their housing goals.

This is a fixed-term position until 22 October 2027, providing cover for a contracted service arrangement. The role requires working independently while maintaining strong partnerships across the housing and social services sector.

You will:

• Support people and whānau to access housing options and sustain stable tenancies.
• Provide guidance on housing processes, applications, and available community resources.
• Liaise with housing providers, government agencies, and community organisations.
• Advocate for people accessing the service and support coordinated service access.
• Maintain accurate client records, reports, and documentation.
• Build collaborative relationships with internal and external stakeholders 🤝

He Kōrero Mōu | About You

You are proactive, organised, and relationship-focused, with a commitment to culturally safe, strengths-based practice. You enjoy working independently, building trusted partnerships, and supporting people to achieve their goals.

You will bring:

• New Zealand Certificate in Health and Wellbeing Level 4, or equivalent, or commitment to achieve this within the required timeframe.
• Minimum two years' relevant experience in housing, community, or social services.
• Knowledge of social housing systems and housing application processes.
• Sound understanding of Work and Income New Zealand (WINZ) processes and supports.
• Established networks across housing, community, and social service sectors.
• Must hold and maintain First Aid certification, including CPR, or be willing and able to complete this.
• A full, clean New Zealand driver licence.

Ko Tā Mātou Mahi | We Offer

Join a supportive organisation committed to your wellbeing, learning, and professional growth 🌱

We offer:

• Pay range of $25.67 to $30.52 per hour.
• Extensive wellbeing support, including counselling, budgeting advice, coaching, and mental health workshops.
• Staff discounts with Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness, and more.
• Wellbeing leave, cultural leave, and study leave where applicable.
• Ongoing training and development opportunities.
• Supportive teams grounded in Te Tiriti o Waitangi (The Treaty of Waitangi) and the organisation’s Pou.
• Opportunities to grow within one of Aotearoa’s largest for-purpose organisations.

Your Career. For People. For Purpose.