Client Services Specialist

About us

At share., we're passionate about helping New Zealanders make confident financial decisions. We're a growing national network of financial advisers, with big ambitions, fresh ideas, and a genuine focus on people.

We're looking for a friendly, organised, and proactive Client Services Specialist to join our Auckland based team.

If you enjoy working with people, love getting things done and take pride in delivering great service, this could be a fantastic opportunity.

The opportunity

You'll be working alongside the Takapuna based team of financial advisers, helping them deliver a great experience for clients across insurance, KiwiSaver, and managed fund investments.

This is a varied, hands-on role where no two days will be quite the same. You'll be a key point of contact for clients, help keep things running smoothly and make sure the little things don't get missed.

From helping clients with enquiries and insurance claims to coordinating with providers, managing client records, and supporting our advisers, you'll play an important part in the team's success.

We're also big believers in working smarter, so you'll have plenty of opportunity to bring your own ideas and help us improve the way we do things.

What we're looking for

Above all, we're looking for someone with a great attitude who enjoys being part of a team and takes real ownership of their work.

You'll ideally bring:

  • Experience in financial services, insurance, banking or a similar client support role.

  • Strong organisational skills and an eye for detail.

  • A warm, confident, and professional approach to dealing with clients.

  • The initiative to follow things through and get results.

  • Confidence using technology and CRM systems.

  • A positive, can-do attitude and a willingness to pitch in.

Experience with life and health insurance, KiwiSaver or investments would be a real bonus, but we're just as interested in finding the right person who's keen to learn and grow with us.

Why join share.?

We value good people, fresh thinking and giving our team the freedom to make a difference.

You'll enjoy:

  • A friendly, collaborative team where your contribution really matters.

  • A varied role with plenty of responsibility and independence.

  • Flexible working arrangements, including hybrid working.

  • Opportunities to develop your skills and grow your career.

  • Exposure to different areas of financial advice.

  • Being part of an exciting next chapter as we continue to grow and invest in our future.

Sound like you? 

Come and be part of what's next at share.

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Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?

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