Housing Officer

About the role

As a Housing Officer, you will manage a portfolio of tenancies and provide professional tenancy management services that support sustainable tenancies and positive outcomes for our tenants. This is a varied, hands-on role combining property and tenancy management with meaningful work alongside people from a diverse range of backgrounds.

Key responsibilities

• Managing tenant applications, allocations and tenancy sign-ups

• Conducting property inspections

• Managing rent arrears, rent reviews and payment arrangements

• Investigating and managing tenancy breaches and complaints

• Coordinating maintenance and repairs

• Managing vacancies, lease renewals and end-of-tenancy processes

• Preparing documentation and representing Cornerstone at SACAT where required

• Liaising with support providers, government agencies, Public Trustee and other stakeholders

• Maintaining accurate tenancy records and ensuring compliance with relevant legislation, contractual requirements and Cornerstone policies

About you

• Strong communication and relationship-building skills

• Excellent organisation and time management skills

• Confidence communicating with people and managing challenging or complex situations

• Strong administrative skills and attention to detail

• Sound computer skills, including Microsoft Office

• Ability to work effectively both independently and collaboratively with colleagues and external stakeholders

• Current Australian driver's licence

• Experience in property management, tenancy management or community housing will be highly regarded, but is not essential

Benefits

• Salary packaging of up to $15,900

• Training and professional development opportunities

• Flexible working arrangements

• Supportive, close-knit team environment

• Opportunity to develop your career within a growing Community Housing Provider

About us

Cornerstone Housing is a not-for-profit Community Housing Provider delivering secure and affordable housing to people across South Australia. We provide housing to people on low incomes, people experiencing disadvantage, people living with disability and those at risk of or experiencing homelessness. As a growing Community Housing Provider, we are focused on increasing our impact and helping more people access safe, secure and sustainable housing.