AM Operations Supervisor / Allocator

AM Operations Supervisor – DXT

DXT is seeking an experienced and hands-on AM Operations Supervisor to lead our morning depot operation, with responsibility for the AM team, PUD allocations, safety, service performance and fleet utilisation.

This is a key leadership position responsible for supervising the depot and leading the AM team to success, while ensuring the operation runs safely, efficiently and to a high standard.

Operational Leadership

• Lead and supervise the AM Operations team.

• Provide daily direction to drivers, forklift operators and warehouse staff.

• Allocate labour effectively to meet operational demands.

• Ensure all freight is dispatched within required service levels.

• Monitor depot workflow and adjust resources throughout the shift.

• Escalate operational issues promptly and provide practical solutions.

• Maintain high housekeeping standards throughout the depot.

• Ensure equipment and operational resources are utilised efficiently.

Allocation & Fleet Coordination

• Complete daily vehicle allocations and route planning.

• Maximise vehicle utilisation and driver productivity.

• Ensure runs are allocated accurately and efficiently.

• Monitor departure times and delivery schedules.

• Communicate operational changes to drivers throughout the shift.

• Minimise unnecessary kilometres and overtime.

• Assist with linehaul and local fleet coordination where required.

Team Leadership

• Create a positive, respectful and high-performing workplace culture.

• Lead by example through professionalism and strong work ethic.

• Coach, mentor and develop employees.

• Conduct daily pre-start meetings and toolbox talks.

• Address performance concerns promptly and professionally.

• Recognise and encourage positive performance.

• Promote teamwork and accountability across all operational staff.

Safety & Compliance

• Promote a strong safety culture.

• Ensure all employees comply with company policies and procedures.

• Verify pre-start inspections are completed.

• Monitor fatigue management and Chain of Responsibility compliance.

• Ensure PPE requirements are adhered to.

• Investigate and report incidents, hazards and near misses.

• Conduct regular workplace inspections.

Key Skills & Experience

• Previous experience supervising a transport or warehouse operation.

• Extensive knowledge of transport allocation and route planning.

• Strong leadership and people management skills.

• Excellent organisational and planning ability.

• High level of computer literacy.

• Experience using Transport Management Systems.

• Ability to work under pressure and make sound operational decisions.

• Excellent communication and conflict resolution skills.

Key Competencies

• Leadership

• Operational Planning

• Allocation & Scheduling

• Decision Making

• Accountability

• Communication

• Coaching & Development

• Problem Solving

• Time Management

• Customer Focus

• Safety Leadership