Accounts Receivable Officer
Reporting to the Financial Accountant, you will join a friendly Finance team based at VAE HQ in Darra just off the Centenary Highway, close to Darra train station, supermarkets, the chemist, and banh mi's for lunch. We have lots of parking onsite, a cafe standard coffee machine, and we are close to other eateries if a banh mi doesn't cut it.
We are looking for an experienced Accounts Receivable professional to take ownership of a busy AR function. VAE Group is a Tier-One HVAC (Heating, Ventilation, Air Conditioning) contractor. We work on major and minor construction projects alongside our Service and Maintenance business across Australia and New Zealand. The volume and complexity of invoices can vary across these two arms of the business.
This role suits someone who owns a problem and sees it through until it is sorted. You will be responsible for following up outstanding debt, allocating and reconciling payments, investigating discrepancies, and working with customers and internal teams to resolve issues.
- Own the day-to-day AR function
- Proactively follow up customers
- Manage, maintain and report on the debtor ledger
- Investigate overpayments, underpayments and account discrepancies
- Manage AR queries and the AR inbox
- Complete credit checks and set up new customers
- Work closely with internal teams to resolve invoice and payment issues
- Identify when an issue needs escalation and get it to the right person
The VAE Experience
- Annual performance and pay reviews
- Professional development and career progression opportunities
- VAE-exclusive employee discounts (e.g. Woolies, Ampol, JB-HiFi), health insurance and financial wellbeing programs
- Employee Assistance Program for you and your immediate family
- A genuine team culture where people stay and build careers
The Comapny
Established in 1997, today VAE Group is one of Australasia’s largest commercial HVAC solutions companies with over 400 employees across 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time.
With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity and innovative expert staff which together deliver outstanding results and live our brand’s values of Energy – Synergy – Success.
What You’ll Bring
You're someone who genuinely enjoys investigating and resolving AR roadblocks. You are excellent with systems, with a wealth of experience using ERP’s (we use Pronto) and CRM’s (Salesforce).
You will also bring:
- Solid hands-on Accounts Receivable experience, ideally from high volume environments
- Experience managing a debtor ledger
- Excellent communications skills: you demonstrate a preference for picking up the phone to call the right people to resolve your enquiries
- Strong reconciliation and problem-solving skills
- High attention to detail and accuracy
- Excellent demonstration of building relationships with relevant internal customers/colleagues and customers
- Demonstration of being practical and proactive in your approach to getting your work done
- Experience with Pronto and Salesforce is highly advantageous
Culture
Most importantly you will be able to demonstrate how you work within the VAE company values of Energy, Synergy and Success. We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover.
Diversity and Inclusion
At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation. We’re searching for like-minded people that complement our core principles and company culture.
Interested? Apply with your CV and a cover letter outlining your experience.
Company profile
At VAE Group, we don’t just build HVAC systems—we engineer, construct, and manage Smarter HVAC Solutions that set new benchmarks in efficiency and innovation. Whether it’s a cutting-edge new build or upgrading existing infrastructure, we integrate the latest technology with expert ongoing maintenance to deliver solutions that last.
Our success is built on our core value of 'Built in Certainty'—ensuring we provide fit-for-purpose solutions that maximize performance and value across the entire lifecycle of an asset. With a team of 400+ experts and offices located throughout Qld, NSW, NT, ACT, NZ and PNG, we collaborate to tackle complex challenges and create smarter, more sustainable buildings
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