Arrival Attendant - Valet & Porter
Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Role
Join Crown Sydney’s luxury hotel team as an Arrival Attendant, supporting Valet and Porter duties, where you’ll help create seamless and memorable arrival and departure experiences for guests from around the world.
Internally known as Bell Services Attendant, this is an opportunity in one of Sydney’s most prestigious hotel environments, combining guest assistance, valet parking, room escort, and luggage support. If you enjoy working in a fast-paced, guest-facing role and take pride in delivering polished service, we’d love to hear from you.
We have both Full-Time and Part-Time opportunities available
What you’ll do:
Support seamless guest arrivals and departures with professionalism, care and attention to detail
Handle, transport and securely store guest luggage
Escort guests to their rooms and provide helpful guidance on room features and in-room technology
Drive, park and retrieve guest vehicles safely and professionally
Deliver warm, efficient service that helps create a smooth and memorable guest experience
What you’ll need:
A valid NSW driver’s licence (minimum Green Ps / P2)
Confidence driving and parking a range of vehicles (automatic and/or manual)
Availability to work across a 24/7 rotating roster
Student Visa and Working Holiday Visa holders are encouraged to apply. Candidates who hold an overseas/international licence must be willing to obtain an NSW driver licence.
What will help you stand out:
Experience in a hotel, valet, porter or other fast-paced guest-facing environment
Confidence working in an active, on-your-feet role that involves both guest interaction and physical tasks
Strong attention to detail when handling guest belongings, hotel room detail and vehicle movements
A polished and professional approach, with the ability to anticipate guest needs and create a smooth arrival experience
What we offer you:
An opportunity in an internationally recognised luxury hotel & integrated resort
A uniform tailored to your measurements and laundered for every shift
Complimentary staff meals, including hot foods, a salad and sandwich bar, fruits and pastries
Discounts across Crown hotels and restaurants Australia-wide
Ongoing coaching, training and professional development opportunities
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Company profile
Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts.
Our properties in Melbourne, Perth and Sydney have dynamic and diverse facilities featuring features luxury hotels and accommodation, award-winning dining, world-class casinos, pool and spa facilities, conference rooms, shopping and entertainment facilities.
The best part? It’s a place where we create joy for the people who visit us, the cities we live in and the teams we work in. It’s a great place to visit, and an even better place to work.
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