Case Manager - Workers' Compensation
Case Manager – Workers Compensation
Macquarie Park, NSW | Full-time
Join our Injury Assist team as a Senior Case Manager and use your workers compensation and injury management expertise to deliver positive recovery and return-to-work outcomes.
You’ll manage a portfolio of claims from early intervention through to recovery at work, while providing technical guidance and support to the broader claims team.
What you’ll do
- Manage workers compensation claims end to end.
- Develop and implement injury management and return-to-work strategies.
- Work closely with injured workers, managers, medical practitioners and service providers.
- Ensure claims meet SIRA requirements, timeframes and quality standards.
- Manage entitlements, including PIAWE and weekly benefits.
- Conduct claims reviews and identify opportunities to improve outcomes.
- Provide technical support, coaching and training to claims colleagues.
What you’ll bring
- Experience in workers compensation, injury management and early intervention.
- NSW Return to Work Coordinator certification.
- Sound understanding of workers compensation legislation and SIRA Standards of Practice.
- Strong communication, organisation and stakeholder-management skills.
- Current NSW driver licence.
- Self-insurance experience is highly regarded but not essential.
If you’re an experienced claims professional ready to combine hands-on case management with technical leadership, we’d love to hear from you.
Apply now.
Company profile
We offer integrated facility services based on self delivery, whilst continuously developing and maintaining single service excellence.
ISS has single service expertise in cleaning, property, catering, aviation security and support services. The benefit of an integrated contract is that you gain this expertise, yet with just one single point of accountability. And if you prefer, just one centralised invoice and reporting.
This can significantly reduce administration, yet still provide you with service excellence and the ability to increase efficiencies, which only comes from the experts.
Source: this is an extract from the company’s own website
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