Service Manager
Posted 10d ago
After a successful opening, our Burpengary dealership is continuing to grow, and we're looking for an experienced Service Manager to lead our Service Department into its next phase of success.
This is an exciting opportunity to join one of the newest dealerships in our national network and play a key role in shaping its future. You'll lead a team focused on delivering outstanding customer experiences, building strong customer relationships and creating a positive, high-performing culture as the dealership continues to establish itself in the region.
Working closely with dealership leadership, you'll have the opportunity to influence operational performance, develop people, strengthen customer partnerships and help drive the long-term success of the branch.
Why join us?
Velocity Truck Centres Australia is part of Velocity Vehicle Group, Daimler Truck's largest dealership group globally. We are Australia's largest Daimler Truck dealership network, representing Mercedes-Benz, Freightliner and Fuso across more than 20 locations nationally.
Our values of Speed, Value and Trust guide how we work and support our commitment to delivering outstanding outcomes for our customers, employees and communities.
Apply now
If you're an experienced Service Manager looking for the opportunity to make a genuine impact within a growing dealership, we'd love to hear from you.
Please note: Velocity Truck Centres Australia requires candidates to undergo pre-employment checks, which may include medical assessments and drug and alcohol screening.
This is an exciting opportunity to join one of the newest dealerships in our national network and play a key role in shaping its future. You'll lead a team focused on delivering outstanding customer experiences, building strong customer relationships and creating a positive, high-performing culture as the dealership continues to establish itself in the region.
Working closely with dealership leadership, you'll have the opportunity to influence operational performance, develop people, strengthen customer partnerships and help drive the long-term success of the branch.
Why join us?
- Join a modern dealership with strong growth ambitions.
- Play a key leadership role in shaping the future direction of the Service Department.
- Lead and develop a growing team within a supportive national business.
- Work with industry-leading brands including Mercedes-Benz, Freightliner and Fuso.
- Career development opportunities with Australia's largest Daimler Truck dealership network.
- Access to ongoing leadership development and manufacturer training.
- Employee benefits including health and wellbeing programs, novated leasing and retail discounts.
- Lead all day-to-day Service Department operations.
- Drive a customer-first culture focused on service excellence.
- Coach, develop and support Service Advisors, Workshop Supervisors and technicians.
- Monitor productivity, efficiency and financial performance targets.
- Build strong relationships with customers and key stakeholders.
- Work closely with Parts, Sales and dealership leadership teams.
- Champion safety, compliance and continuous improvement initiatives.
- Help position Burpengary as the dealership of choice for truck and commercial vehicle customers across the region.
- Foster a collaborative, accountable and high-performing team culture.
- Previous leadership experience within a dealership service department.
- Strong understanding of service operations,workshop performance and customer service.
- A proven track record of developing teams and delivering business results.
- A collaborative, people-first leadership style.
- Strong customer relationship and stakeholder management skills.
- Commercial acumen and the ability to balance customer, operational and financial outcomes.
- Commitment to safety, accountability and continuous improvement.
- Experience within commercial vehicles, automotive, truck, agricultural or heavy equipment industries will be highly regarded.
Velocity Truck Centres Australia is part of Velocity Vehicle Group, Daimler Truck's largest dealership group globally. We are Australia's largest Daimler Truck dealership network, representing Mercedes-Benz, Freightliner and Fuso across more than 20 locations nationally.
Our values of Speed, Value and Trust guide how we work and support our commitment to delivering outstanding outcomes for our customers, employees and communities.
Apply now
If you're an experienced Service Manager looking for the opportunity to make a genuine impact within a growing dealership, we'd love to hear from you.
Please note: Velocity Truck Centres Australia requires candidates to undergo pre-employment checks, which may include medical assessments and drug and alcohol screening.
Company profile
Vehicle Services & Repair101-1,000 employees
Velocity Truck Centres (VTC) has served the truck industry for many years. We have around 1000 employees and 19 dealerships spread across 5 states, our teams are supported by our corporate head office located in Truganina, Victoria at the Daimler Trucks Laverton location.
Our experienced workforce including many staff who have over 20 years of experience and are a testament to our ongoing commitment and passion for what we do. The employees are the heart and soul of our brand and we love sharing our knowledge and skills with our customers.
We are a division of the global brand Velocity Vehicle Group.
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What can I earn as a Service Manager
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