AO3 Business Support Officer

• AO3 Business Support Officer – Project Administration
• Construction & Maintenance Division
• QLD Government
• Pay Rate: $51.12 per hour + superannuation
• Initial contract: ASAP Start- 24/12/2026 + highly likely ongoing contract

About the Role
We are seeking an experienced and customer-focused Business Support Officer to join a supportive project administration team within a large Queensland Government Department. 

You will play a key role in ensuring the smooth delivery of business support functions, provide project admin support, coordinate travel arrangements, manage correspondence, maintain records and provide exceptional customer service.

Key Responsibilities:

• Deliver efficient and high-quality customer service to internal and external stakeholders.
• Provide project administration support across various construction and maintenance upgrade projects.
• Coordinate travel bookings including flights, accommodation and vehicle hire.
• Manage incoming and outgoing email and phone correspondence.
• Maintain accurate records and update information systems, including Ellipse and Microsoft Office applications.
• Prepare and compile documents, reports, and registers with a high level of accuracy.
• Develop and maintain procedures, manuals, and registers while contributing to continuous improvement initiatives.
• Liaise effectively with industry representatives, suppliers and stakeholders to support service delivery outcomes.

About You

To be successful in this role, you will demonstrate:

• Previous experience in administration/project administration/contract administration.
• Experience within government, construction, maintenance, insurance repairs or similar environments is highly regarded.
• Strong proficiency across the Microsoft Office Suite, including Excel
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• Strong communication skills with the ability to build effective stakeholder relationships.
• High attention to detail.

Apply
To be considered for this position, please apply directly below with an up-to-date CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly at ••••@empiregroup.com.au | Please reference JOBID: 1671187

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.