Mystery Shoppers Required - Warners Bay, Newcastle & Surrounding Areas
Mystery shopping provides you with the flexibility to work around your lifestyle and be your own boss!!! This is a fun and varied hobby job that will give you the opportunity to share your customer experiences while enjoying the products and services of our clients.
We work with brands who care deeply about their customer interactions, and who want to be “best in class” in their industry. You are being invited to participate in a rare opportunity to experience first hand what they have to offer.
As a mystery shopper your feedback assists our clients to measure their customer service performance and implement strategies to improve the customer experience.
Your role is to document compliance against company behaviours and practices, elevating their customer experience and helping them build a consumer preferred and trusted brand. You will help them to create an exceptional customer experience across every touchpoint.
You will need to have an eye for detail, a good memory and excellent written communication skills. Good spelling and grammar are essential. You must have access to a computer and the internet.
If you are reliable, self-motivated and want to make a difference to customer service then this is for you.
Company profile
Personally Recommended was founded in 1997 and since day one has remained a people-oriented retail and human resource (HR) consulting firm with a diverse clientele.
Passionate about helping businesses understand what makes people tick in the workplace, and their behaviours and attitudes, we create customer-focused strategies and work together with clients to implement, train and measure these strategies to deliver business growth and achieve efficiency within your business.
We strive to create lasting change for your business and provide clients with the road map to becoming a truly customer-focused business, internally and externally. Having expanded our services to industries beyond retail, our expertise in the market is unparalleled.
Investment in the business has seen Personally Recommended evolve to deliver customer focused solutions implemented across all segments of our clienteles’ organisations and incorporate mobile technology to keep up with the changing environment we work in today.
Source: This is an extract from the company's own website
Report this job advert
