Internal Sales/Administrator

About Us

We are an emerging market leader within the Industrial safety equipment and service industry. We both import and manufacture an extensive product range which provides a complete solution offering to a wide range of clients including Industrial, Construction, Trade, Manufacturing, Food & Bev, Utilities, council & government industries. With a particular focus on chemical storage, spill response equipment & emergency shower equipment. We are a small privately owned company with a close nit friendly team that has the flexibility to adapt to market requirements in a pro-active way. We have a high customer service priority and are passionate about what we do. What sets us apart is our complete customer service package: including product supply, onsite service provision and training.

 About the Role:

We are on the look-out for an Internal Sales/Administration Guru to work within our busy head office based in Brendale. This is a hands on position that is involved in all aspects of the business and would suit someone who thrives on being involved.

The market segment is active and fast-paced, demanding happy go lucky person with high energy and strong organisational skills to handle a high volume of customer interactions. Ideally, candidates should understand CRM best practices and possess basic IT aptitude in Microsoft applications.

Responsibilities

• Being our first point of contact via phone, web sales and walk in customers and sales team

• Identifying and developing new opportunities within your Territory

• Maintaining and developing account relationships, growing our product offerings within these accounts

• Providing prompt quotes to customers and quote follow up including closing the deal

• Identifying market trends and providing advice to our customers as their trusted safety advisor

• Identifying and recommending opportunities to develop our products

• Develop customer relationships at all levels and engage the relevant members from  the cross-functional teams 

What we’re looking for

This role could suit an experienced internal sales administator or someone with the right attitude

• Candidates who have a passion for sales, including designing call cycles and exploring and capturing new business opportunities

• Comfortable with technology, IT systems, CRM systems, reporting & quoting systems

• Working knowledge of industrial and safety products is desirable but not essential

• High level of resilience & excellent time management skills, well organised and are natural planners

• Proven inter-personal and communication skills and a strong cultural awareness.

• An ability to be flexible, to adapt to changing deadlines and business demands. 

• Demonstrate a positive, professional and proactive attitude to work

 What we offer

You will be developed into the business over the long-term as the business evolves into its next phase of growth

In submitting your resume, please include the suburb where you reside in your cover letter.