Administrator - Solar and Battery Operations
About us
At Tindo, our sole purpose is to harness the potential of the Australian sun, creating sustainable solar solutions. Tindo is Australia's only manufacturer of Solar PV Modules and enjoys a strong presence in both the retail and commercial sector in South Australia. Conveniently located at Technology Park in Mawson Lakes. Company culture and staff development are a priority of management.
About the role
At Tindo, we are seeking a motivated and organised Administrator to join our Operations Team. This is a pivotal role where you will be the first point of contact for service-related enquiries, ensuring the efficient triage, coordination, and management of customer cases. Working closely with internal teams and external suppliers, you will play a key role in supporting the day-to-day operations of our solar services while delivering an exceptional customer experience.
Key responsibilities
Serve as the primary contact for customer service inquiries via email
Provide customer service support, assisting with troubleshooting and resolving basic scheduling or service-related issues, recording job notes etc
Support the team with administrative tasks, including MYOB, CRM and Office processes
About you
Organisational and multitasking skills
Excellent communication skills with a customer-first mindset
Patience, problem-solving skills, and adaptability to handle customer needs effectively
Benefits
Competitive salary
A supportive and dynamic work environment
Exposure to the renewable energy industry
Career development and ongoing training
All applications will be held in the strictest confidence.
If you are honest, reliable and enjoy getting the job done then forward us your CV and Covering letter explaining why you are right for the role.
Applications may be submitted online by clicking on the 'Apply Now' button on this advertisement.
Employer questions
- Which of the following Microsoft Office products are you experienced with?
- Which of the following statements best describes your right to work in Australia?
- Do you have a current Australian driver's licence?
- Do you have experience in administration?
- Do you have customer service experience?
- What's your expected annual base salary?
- How much notice are you required to give your current employer?