Paraplanner/Client Service Manager (Flexibility offered)
About the role
This non-client-facing role turns adviser strategies into clear, compliant advice and moves recommendations through to completion for clients.
Key responsibilities
Translating adviser strategies into clear, compliant and client-friendly advice documents and files for two very hands on, thorough advisers
XPlan modelling (Wealthsolver & Xtools+) including product, scenario comparison and projections, with a focus on superannuation, retirement, superannuation, investments and cash flow strategies
Manage advice development, implementation and service workflows from instruction to completion alongside 3 support staff
Allocate priorities, monitor progress and follow up outstanding actions to quickly resolve issues and prevent delays
Maintain accurate XPlan records, file notes, workflow statuses and supporting evidence
About you
A proactive, collaborative approach and confidence working primarily behind the scenes will showcase your:
Ability to turn adviser strategies into client-friendly and compliant advice documents and files
Strong XPlan skills across data, modelling, workflow and advice creation modules
Demonstrated knowledge of superannuation, retirement income, investments, Centrelink, insurance and cash-flow strategies
Ability to prioritise competing tasks, manage workflows and effectively collaborate with the team and providers to follow recommendations through implementation to completion
Professional pride by bringing exceptional attention to detail, strong technical and plain-English writing skills to every file, every time
Benefits
Work with appreciative clients who value trust and relationships
Participate in the evolution and growth of the practice and advice industry
Work closely with experienced professionals and see the results of your contribution
Join a supportive, purpose-led culture with people who care about one another, clients and quality work
Full-time or part-time hours and a mix of office and home-based work may be considered for the right person
About us
At Inspirit Advisory, we put people first. We are a women-led financial advice practice helping individuals and couples navigate financial decisions with care, clarity and confidence. Our advice is personal, education-led and explained in plain English. As a small, passionate and growing team, we value genuine relationships, purposeful work and continuous improvement.
Employer questions
- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- How many years' experience do you have as a Workflow Manager?
- How much notice are you required to give your current employer?
- Do you have Process Development experience?
- Do you have experience in a role which requires relationship management experience?
- Do you have technical writing experience?
- How many years of experience do you have in the Financial Planning Industry?