Circumstance / Factual Investigators – Workers Compensation

About the role

As a Circumstance / Factual Investigator, you will conduct investigations on behalf of our clients, including interviewing workers, employers and witnesses, obtaining statements, reviewing relevant documentation and preparing comprehensive investigation reports. You will be responsible for managing allocated matters efficiently while maintaining a high standard of professionalism, accuracy, impartiality and confidentiality.

Key responsibilities

• Conduct investigations on behalf of clients

• Interview workers, employers and witnesses

• Obtain statements from relevant parties

• Review relevant documentation

• Prepare comprehensive investigation reports

• Manage allocated matters efficiently

• Maintain high standards of professionalism, accuracy, impartiality and confidentiality

About you

• Minimum of 12 months' experience conducting Workers Compensation investigations

• Self-motivated and capable of managing matters independently

• Able to prioritise and manage multiple files and competing deadlines

• Exceptional attention to detail

• Strong interviewing and interpersonal communication skills

• Confident communicating with individuals at all levels, including within corporate and government environments

• Excellent written communication and report-writing skills

• Proficient in Microsoft Office and electronic file management

Employment Requirements

• Current Australian Driver Licence

• Certificate III in Investigative Services or equivalent recognised qualification

• Current Private Investigator Licence issued by Victoria Police Licensing & Regulation Division

• Appropriate professional insurances applicable to subcontract investigation work

• An ASIST (Applied Suicide Intervention Skills Training) Certificate is highly regarded.

• Computer or laptop with Windows applications and printing/scanning facilities.

• Secure home office and confidential document storage.

About us

SECA Group is an established investigation company providing professional investigation services across the insurance, government and corporate sectors. We understand that quality investigations depend on quality investigators. We provide our investigators with clear instructions, accessible operational support and opportunities for ongoing development. We are looking to build long-term working relationships with investigators who take pride in producing thorough, timely and professional work.

How to Apply

Please submit your resume and a brief cover letter outlining your relevant investigation experience. Your resume should include details of your previous Workers Compensation and insurance investigation experience, including the insurers, agents or organisations for whom you have conducted investigations where appropriate.

For further information, please contact Ebony Gardiner on (03) •••• •865 or email ••••@secagroup.com.au.

New Investigators: Limited opportunities may also be available for newly qualified investigators seeking their first placement and practical industry experience. Expressions of interest are welcome.