Service Technician - Industrial
We are seeking a Service Technician to join our Service business, to service Automatic and Industrial doors. This position will mainly involve breakdowns and some major works to Industrial Doors and Specialty Products. You may also be required to provide support to other dormakaba product in the form of Commissioning & Installation of products.
To contribute to the ongoing success of maintaining our renowned reputation for our products, we offer a 24/7 service to our customers. As a result of this commitment to our customers, there will be a requirement for you to be on an after-hours on call roster on a rotational basis.
What you will do
Carry out preventative maintenance, breakdown repairs and electrical fault finding across automatic doors and access solutions
Deliver exceptional customer service and maintain strong relationships with customers onsite
Complete accurate service reports, documentation and updates through service management systems and mobile applications
Work independently across your assigned service region while maintaining safety and quality standards
What we require
Current A-Grade Electrical Licence or strong electrical service background highly regarded
Solid electrical fault-finding and troubleshooting capability across service environments
Current Driver’s Licence
Confident communicator with strong interpersonal and customer service skills
What we prefer
Experience with automatic doors, roller doors, access solutions or industrial electrical equipment highly regarded
Experience in a field service or customer-facing technical environment
Understanding of electrical safety principles and preventative maintenance activities
What we offer
Fully Maintained Company Vehicle, Laptop, Mobile Phone, iPad & Incentive Program
Access to discounted Health Insurance
Peer to Peer Recognition via our ‘AAA’ Nominations and awards
Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
WhereFit membership offering discounts on gyms, apparel and more
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.
With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.
At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.
Employer questions
- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- How many years' experience do you have as a service technician?
- How much notice are you required to give your current employer?
Company profile
dormakaba is a global leader in smart and secure access solutions, trusted in over 130 countries. We design, manufacture and service a wide range of products including door hardware, entrance systems, electronic access control, and key systems. In the Pacific region, we work closely with builders, architects, and facility managers to deliver reliable, innovative, and sustainable access solutions that make life safer and easier. Join a company where your work truly opens doors.
Report this job advert
