Workers Compensation Case Manager

National Claims Adviser – Workers Compensation


About us

Steadfast Workplace Risk is a national consultancy and insurance broking business specialising in both traditional workers’ compensation and self-insurance markets. Our clients are serviced nationally out of our offices in Sydney, Melbourne and Perth.

At Steadfast Workplace Risk, we provide valuable opportunities to build meaningful career paths, alongside some of the most knowledgeable people in the workers compensation industry.

Our objective is to support and advise our clients and general insurance brokers nationally on policy and premium, whilst assisting their injured workers in returning them home the same way, or better, than they arrived. 

We are proud of our diverse mix of people and skills, working collaboratively for over 30 years to foster next generation thinking, systems and technologies to drive the people risk sector forward.


The Role

This is a full-time role, based in Bella Vista, NSW where you will utilise your existing workers compensation case management experience to support a portfolio of clients and/or brokers nationally.

The role will enhance your skillset to include all jurisdictions, extending your knowledge base to develop both professionally and personally in some of the following key areas of our business:

  • Claims management

  • Return to Work Co-ordinator

  • Relationship management

  • Presentation skills

  • Management of state/national broking programs

  • Health & Wellbeing

  • Building Allied Health networks

  • Work, Health & Safety


The perfect candidate will:

  • be competent in workers compensation case management, minimum 2 years experience

  • have exceptional verbal and written communications skills

  • be able to work autonomously and within a team

  • have an ability to multi-task, work to deadlines, with exceptional time management skills

  • be confident in Microsoft Office

  • have a high level of attention to detail on all tasks

  • the confidence to work across multiple IT platforms simultaneously


Why join the Steadfast Workplace Risk team?

Steadfast Workplace Risk is proud of our team culture and whilst we work hard, we have a lot of fun doing so.  It is important to us that our team know they’re appreciated and part of how we show this includes offering:

  • A vibrant, collaborative team culture

  • Learning and development support

  • Involvement in strategic business planning and initiatives

  • Contribution to Annual Gym Membership

  • Travel insurance

  • Retailer discounts

  • Access to our Employee Assistance Program


If you would like the opportunity to join an energetic and innovative team, please send your resume to ••••@steadfastworkplacerisk.com.au

Please note, only successful applicants will be contacted.

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Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Workers Compensation Case Manager?
  • Do you have experience in a role which requires relationship management experience?
  • How many years' experience do you have as a Return to Work Coordinator?

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