Technician
· Part Time Position
· Guaranteed base earnings + attractive commission
· Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Caringbah Technology & Entertainment Team is seeking a passionate, customer service focused Technician/Salesperson to join them in delivering Great Service, Always! to their customers.
As a Technician/Salesperson, you have an understanding of PC’s, softwares and related peripherals along with an understanding of life at home solutions and a desire to find the best outcome for our customers.
To be successful you must:
· Have a passion for retail
· Be highly motivated and results driven person with outstanding customer service and communication skills
· Enjoy working in a team environment
What we require:
· Experience in (or ability to work in) a customer focused, successful retail business
· A high level of Technology and Entertainment product knowledge to support customer queries
· Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
· Knowledge of Apple products is highly desirable
· Ability to service your customers while managing work tasks around their needs
· Going above and beyond to provide exceptional customer focused problem solving
· Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
· Passion to exceed individual and store sales targets
· Flexibility across retail trading hours including weekends, public holidays and late night trades
What we offer:
· Generous staff discounts
· Fantastic incentive based promotions
· Harvey Norman is a strong advocate of career progression with a wide support network for professional development
· An environment where good performance is recognised and rewarded
· A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration.
Company profile
Harvey Norman Holdings Ltd, a public company that, as a franchisor, grants franchises to independent business operators, as business owners who retail products for the home and office in the following categories: Electrical, Computers & Communications, Small Appliances, Furniture, Bedding & Manchester, Home Improvements, Lighting and Carpet & Flooring. There are Harvey Norman stores in Australia, New Zealand, Slovenia, Ireland, Singapore and Malaysia.
Harvey Norman has become a household name and everyone is familiar with the slogan ‘Go Harvey, Go Harvey, Go Harvey Norman’. This company motto, much like the supporting anthem for a favourite sporting team, conveys the enthusiasm and entrepreneurial pirit embedded in the Franchise operators and the Harvey Norman culture.
Source: this is an extract from the company’s own website.