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This is a featured job

at Xero

This is a Full time job

Parnell, Auckland, NZ(Hybrid)
Base Salary + Xero Shares + Best benefits in town! (NZD)
  • Global Software company creating beautiful solutions for small business
  • Amazing work life balance, truly flexible working policies
  • Join a brand new global Customer Experience team
  • Global Software company creating beautiful solutions for small business
  • Amazing work life balance, truly flexible working policies
  • Join a brand new global Customer Experience team
Join Xero as a CX Specialist for Melio, where you’ll act as a brand ambassador and trusted advisor for US based small business owners and accountants.
Join Xero as a CX Specialist for Melio, where you’ll act as a brand ambassador and trusted advisor for US based small business owners and accountants.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
This is a featured job

This is a Full time job

Auckland CBD, Auckland, NZ
Up to $80,000 + KiwiSaver + MORE! (NZD)
  • 🎉 NZ Greatest Place to Work: Award winning mindset & culture
  • 🤑 Build Your Future: Competitive salary & benefits package on offer
  • 📈 Chart your career pathway & growth opportunities, the world is your oyster
  • 🎉 NZ Greatest Place to Work: Award winning mindset & culture
  • 🤑 Build Your Future: Competitive salary & benefits package on offer
  • 📈 Chart your career pathway & growth opportunities, the world is your oyster
Be the voice of calm in moments that matter. Join Peninsula NZ as a Solutions Specialist and lead the way in service recovery and client care..
Be the voice of calm in moments that matter. Join Peninsula NZ as a Solutions Specialist and lead the way in service recovery and client care..
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
Featured
Featured
Listed four days ago

at Xero

This is a Full time job

Parnell, Auckland, NZ(Hybrid)
Base Salary + Xero Shares + Best benefits in town! (NZD)
  • Global Software company creating beautiful solutions for small business
  • Amazing work life balance, truly flexible working policies
  • Join a brand new global Customer Experience team
  • Global Software company creating beautiful solutions for small business
  • Amazing work life balance, truly flexible working policies
  • Join a brand new global Customer Experience team
Join Xero as a CX Specialist for Melio, where you’ll act as a brand ambassador and trusted advisor for US based small business owners and accountants.
Join Xero as a CX Specialist for Melio, where you’ll act as a brand ambassador and trusted advisor for US based small business owners and accountants.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed twenty days ago

This is a Full time job

Auckland CBD, Auckland, NZ
Up to $80,000 + KiwiSaver + MORE! (NZD)
  • 🎉 NZ Greatest Place to Work: Award winning mindset & culture
  • 🤑 Build Your Future: Competitive salary & benefits package on offer
  • 📈 Chart your career pathway & growth opportunities, the world is your oyster
  • 🎉 NZ Greatest Place to Work: Award winning mindset & culture
  • 🤑 Build Your Future: Competitive salary & benefits package on offer
  • 📈 Chart your career pathway & growth opportunities, the world is your oyster
Be the voice of calm in moments that matter. Join Peninsula NZ as a Solutions Specialist and lead the way in service recovery and client care..
Be the voice of calm in moments that matter. Join Peninsula NZ as a Solutions Specialist and lead the way in service recovery and client care..
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed twelve days ago

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
  • Work on exciting projects and deliver exceptional experiences for our customers.
  • Get access to unlimited learning and development opportunities.
  • Discounted staff travel for you, your friends, and whānau.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
Join us and shape the future of customer experience at one of New Zealand's most iconic brands.
subClassification: OtherOther
classification: Consulting & Strategy(Consulting & Strategy)
12d ago
12d ago
Listed eleven days ago

This is a Full time job

Auckland CBD, Auckland, NZ
  • Be the first touch point for our customers.
  • Put in action your passion for providing an exceptional customer experience.
  • Outstanding Auckland CBD location and excellent team culture.
  • Be the first touch point for our customers.
  • Put in action your passion for providing an exceptional customer experience.
  • Outstanding Auckland CBD location and excellent team culture.
Enjoy working with data and helping customers? We'd love to hear from you!
Enjoy working with data and helping customers? We'd love to hear from you!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
11d agoExpiring
11d agoExpiring
Listed three days ago

This is a Full time job

Auckland CBD, Auckland, NZ
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
  • Lead and transform a large-scale, multi-channel customer service function
  • The opportunity to shape strategy and deliver impact at scale
  • Permanent opportunity, Viaduct location
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
Lead and transform a large-scale, multi-channel customer service at Auckland Transport.
subClassification: General/Business Unit ManagerGeneral/Business Unit Manager
classification: CEO & General Management(CEO & General Management)
3d ago
3d ago
Listed eighteen days ago

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
Become a key player in the dynamic world of global shipping! We're looking for enthusiastic individuals to join our expanding Team!
Become a key player in the dynamic world of global shipping! We're looking for enthusiastic individuals to join our expanding Team!
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed eleven days ago

This is a Full time job

Mount Eden, Auckland, NZ(Hybrid)
Annual Salary | Growth + Modern Tools (NZD)
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
  • Flexible working: Work from home two days a week.
  • Staff Well-being Days, Life and Trauma Cover Insurance, Southern Cross
  • Laptop, car parking, additional KiwiSaver contributions, retail discounts
Kick start your career with Pulse Energy
Kick start your career with Pulse Energy
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
11d ago
11d ago
Listed eighteen days ago

This is a Full time job

Ponsonby, Auckland, NZ
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
Get in on the ground floor of a fast-moving tech start-up focused on bringing new tools to the rental market in New Zealand and beyond.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
18d ago
Listed seven days ago

This is a Full time job

Albany, Auckland, NZ(Hybrid)
  • Hybrid sales, customer coordination and installation scheduling role
  • Centralised Auckland-based role supporting customers across NZ
  • Fast-paced role with real impact on customer experience and sales outcomes
  • Hybrid sales, customer coordination and installation scheduling role
  • Centralised Auckland-based role supporting customers across NZ
  • Fast-paced role with real impact on customer experience and sales outcomes
Drive sales conversions, coordinate installations, and support Kiwi families to create warmer, healthier homes.
Drive sales conversions, coordinate installations, and support Kiwi families to create warmer, healthier homes.
subClassification: Sales CoordinatorsSales Coordinators
classification: Sales(Sales)
7d ago
7d ago
Listed seventeen days ago

This is a Contract/Temp job

Auckland CBD, Auckland, NZ
  • Well-scoped project with genuine executive support and clear deliverables
  • Your recommendations will be acted on - this is not a shelf report
  • Real impact opportunity working with a purpose-led business
  • Well-scoped project with genuine executive support and clear deliverables
  • Your recommendations will be acted on - this is not a shelf report
  • Real impact opportunity working with a purpose-led business
We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!
We are seeking an experienced CS consultant to assess our B2C and B2B operations, unlock Gorgias automation and AI capabilities, and more!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
17d ago
17d ago
Listed twenty five days ago

This is a Full time job

Auckland CBD, Auckland, NZ
$65,000 – $75,000 per year (NZD)
Patient Care Coordinator is the voice of ADHD Simple for the majority of our patients. You’ll own the patient experience from first to finish.
Patient Care Coordinator is the voice of ADHD Simple for the majority of our patients. You’ll own the patient experience from first to finish.
subClassification: Medical AdministrationMedical Administration
classification: Healthcare & Medical(Healthcare & Medical)
25d agoExpiring
25d agoExpiring
Listed three days ago

at salt

This is a Full time job

Newmarket, Auckland, NZ(Hybrid)
$100000.00 - $110000.00 p.a. + Excellent Benefits (NZD)
  • Excellent Benefits: Life & Income Protection Insurance, Birthday Leave + More
  • Based in Newmarket, Hybrid working (3 days in office)
  • Supportive and Diverse Environment: Rainbow & Accessibility Tick Certified
  • Excellent Benefits: Life & Income Protection Insurance, Birthday Leave + More
  • Based in Newmarket, Hybrid working (3 days in office)
  • Supportive and Diverse Environment: Rainbow & Accessibility Tick Certified
Support a team of 12 by managing escalations, solving complex customer issues, and keep SLAs on track.
Support a team of 12 by managing escalations, solving complex customer issues, and keep SLAs on track.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
3d ago
3d ago
Listed twelve days ago

This is a Contract/Temp job

Auckland CBD, Auckland, NZ(Hybrid)
Up to $120k + super + 10 days paid training
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
  • Hybrid work | Regular working hours | Flexible leave options | High-end office
  • Paid training days | Specialised training | Mentoring | Promote from within
  • Referral bonus | Option of packaging a Tesla | Great team
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
Lead AU/NZ website transformation, improving UX, trust and conversion across acquired and existing digital experiences.
subClassification: Web Development & ProductionWeb Development & Production
classification: Information & Communication Technology(Information & Communication Technology)
12d ago
12d ago
Listed twenty six days ago

This is a Full time job

Penrose, Auckland, NZ(Hybrid)
  • Opportunity to shape a growing role and make a real impact
  • Supportive team environment with a strong focus on quality and customer outcomes
  • Access to Employee Assistance Program (EAP) for wellbeing and support
  • Opportunity to shape a growing role and make a real impact
  • Supportive team environment with a strong focus on quality and customer outcomes
  • Access to Employee Assistance Program (EAP) for wellbeing and support
Join our dynamic Auckland team and deliver exceptional customer service. Work life balance.
Join our dynamic Auckland team and deliver exceptional customer service. Work life balance.
subClassification: OtherOther
classification: Administration & Office Support(Administration & Office Support)
26d agoExpiring
26d agoExpiring
Listed twenty days ago

This is a Full time job

Auckland CBD, Auckland, NZ
Great environment in growing tech organisation! (NZD)
  • Wealth platform who are growing
  • Fun and collaborative environment
  • Support our incredible customers
  • Wealth platform who are growing
  • Fun and collaborative environment
  • Support our incredible customers
As we scale, we’re looking for a Senior Customer Success Specialist to elevate our customer experience.
As we scale, we’re looking for a Senior Customer Success Specialist to elevate our customer experience.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
20d ago
Listed twenty six days ago

This is a Full time job

Auckland CBD, Auckland, NZ
  • Exposure to growth in one of our key regions
  • Access to modern, evolving technology.
  • A positive team culture and a manager who is invested in your success.
  • Exposure to growth in one of our key regions
  • Access to modern, evolving technology.
  • A positive team culture and a manager who is invested in your success.
We have an exciting opportunity for an experienced Customer Experience Consultant based in our Auckland Branch.
We have an exciting opportunity for an experienced Customer Experience Consultant based in our Auckland Branch.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d agoExpiring
26d agoExpiring
Listed thirteen days ago

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
  • Own nationwide retail growth
  • Senior scope, real commercial influence
  • Join an organisation that's truly values-led
  • Own nationwide retail growth
  • Senior scope, real commercial influence
  • Join an organisation that's truly values-led
This is a senior retail leadership role where you’ll lift performance at scale and shape the future of how retail delivers growth at 2degrees.
This is a senior retail leadership role where you’ll lift performance at scale and shape the future of how retail delivers growth at 2degrees.
subClassification: Management - Area/Multi-siteManagement - Area/Multi-site
classification: Retail & Consumer Products(Retail & Consumer Products)
13d ago
13d ago
Listed twenty seven days ago

This is a Full time job

Takapuna, Auckland, NZ
  • Dynamic and fast paced role
  • Variety of work and opportunities for growth
  • Excellent package including medical insurance
  • Dynamic and fast paced role
  • Variety of work and opportunities for growth
  • Excellent package including medical insurance
Join Lodestone Energy and help shape how we support our customers — delivering exceptional, modern, and customer-first energy experiences.
Join Lodestone Energy and help shape how we support our customers — delivering exceptional, modern, and customer-first energy experiences.
subClassification: OtherOther
classification: Mining, Resources & Energy(Mining, Resources & Energy)
27d agoExpiring
27d agoExpiring
Listed ten days ago

This is a Full time job

Grafton, Auckland, NZ
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
  • Industry-competitive salary
  • Ongoing training and development as well as career progression
  • Opportunity to shape customer strat across a growing omnichannel retail business
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
Opportunity to play a leading role across two NZ fashion brands investing in customer data, ecommerce growth and omnichannel capability.
subClassification: Market Research & AnalysisMarket Research & Analysis
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed fourteen days ago

This is a Contract/Temp job

Albany, Auckland, NZ
  • 3-month fixed-term contract
  • Be part of a major system and customer experience transformation
  • Albany location
  • 3-month fixed-term contract
  • Be part of a major system and customer experience transformation
  • Albany location
We’re looking for a Customer Account Co-Ordinator to join us on a 3-month fixed term contract!
We’re looking for a Customer Account Co-Ordinator to join us on a 3-month fixed term contract!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
14d ago
Listed twenty six days ago

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
  • Own the solution, not just the spec
  • Complex builds, enterprise trust, AI-native delivery
  • Product thinking in a consulting context
  • Own the solution, not just the spec
  • Complex builds, enterprise trust, AI-native delivery
  • Product thinking in a consulting context
Own the solution end to end. Discovery, design, build, and outcomes. For BA/UX/product thinkers who want to shape it, not just document it.
Own the solution end to end. Discovery, design, build, and outcomes. For BA/UX/product thinkers who want to shape it, not just document it.
subClassification: ConsultantsConsultants
classification: Information & Communication Technology(Information & Communication Technology)
26d agoExpiring
26d agoExpiring
Listed ten days ago

This is a Full time job

Auckland CBD, Auckland, NZ
  • High visibility, genuine influence and close collaboration with senior leaders
  • A small, connected team where your work makes a real difference
  • Opportunity to build, innovate and leave your mark
  • High visibility, genuine influence and close collaboration with senior leaders
  • A small, connected team where your work makes a real difference
  • Opportunity to build, innovate and leave your mark
Lead Connexa’s internal and external communications, engagement and brand storytelling to lift employee experience and customer impact.
Lead Connexa’s internal and external communications, engagement and brand storytelling to lift employee experience and customer impact.
subClassification: OtherOther
classification: Marketing & Communications(Marketing & Communications)
10d ago
10d ago
Listed four days ago

This is a Full time job

Mangere, Auckland, NZ
  • Work with a well-known brand!
  • Short term opportunity with potential to extend
  • Great hourly rate
  • Work with a well-known brand!
  • Short term opportunity with potential to extend
  • Great hourly rate
We’re partnering with a globally recognised, premium automotive brand to recruit multiple Customer Experience Specialists.
We’re partnering with a globally recognised, premium automotive brand to recruit multiple Customer Experience Specialists.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
4d ago
4d ago
Listed nineteen days ago

This is a Full time job

Rodney & North Shore, Auckland, NZ(Hybrid)
  • A blend of strategy, execution and stakeholder influence
  • Utilise your proven track record in continuous performance improvement
  • A very intelligent career move for the right person!
  • A blend of strategy, execution and stakeholder influence
  • Utilise your proven track record in continuous performance improvement
  • A very intelligent career move for the right person!
A newly created role, offering significant opportunity to make a real impact across the ITM cooperative business!
A newly created role, offering significant opportunity to make a real impact across the ITM cooperative business!
subClassification: OtherOther
classification: Retail & Consumer Products(Retail & Consumer Products)
19d ago
19d ago
Listed six days ago

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
$70k - $90k p.a. (NZD)
  • Competitive salary plus birthday leave and a massive discount program
  • Enjoy a mix of WFH and office days
  • Great career growth opportunity
  • Competitive salary plus birthday leave and a massive discount program
  • Enjoy a mix of WFH and office days
  • Great career growth opportunity
We're looking for a proactive Customer Success Coordinator to be the operational anchor for our corporate clients, blending tech-savvy problem solving
We're looking for a proactive Customer Success Coordinator to be the operational anchor for our corporate clients, blending tech-savvy problem solving
subClassification: Client & Sales AdministrationClient & Sales Administration
classification: Administration & Office Support(Administration & Office Support)
6d ago
6d ago
Listed eighteen days ago

at Private Advertiser

This is a Full time job

East Tamaki, Auckland, NZ
Customer Service
Customer Service
subClassification: OtherOther
classification: Sales(Sales)
18d ago
18d ago
Listed five days ago

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
Got a knack for data and a passion for great service? Kick-start your SaaS career at BraveGen while helping businesses build a sustainable future.
Got a knack for data and a passion for great service? Kick-start your SaaS career at BraveGen while helping businesses build a sustainable future.
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
5d ago
Listed three days ago

This is a Full time job

Newmarket, Auckland, NZ(Hybrid)
$80,000 – $110,000 per year (NZD)
  • Own the messaging, targeting, and acquisition systems driving growth
  • Turn audience insight and performance data into smarter campaigns
  • Work across Meta, creative, funnels, cohorts, and conversion strategy
  • Own the messaging, targeting, and acquisition systems driving growth
  • Turn audience insight and performance data into smarter campaigns
  • Work across Meta, creative, funnels, cohorts, and conversion strategy
Shape the acquisition engine behind a category-defining start-up helping the next generation into their first homes faster.
Shape the acquisition engine behind a category-defining start-up helping the next generation into their first homes faster.
subClassification: Digital & Search MarketingDigital & Search Marketing
classification: Marketing & Communications(Marketing & Communications)
3d ago
3d ago
Listed twenty seven days ago

This is a Full time job

Auckland CBD, Auckland, NZ(Hybrid)
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
  • Excellent opportunity to join a leader in chemical distribution
  • Lead a small team
  • Supportive, people-focused culture
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
Bring your customer service and management skills to in this opportunity to lead our customer service team in Auckland.
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d agoExpiring
27d agoExpiring
Listed four days ago

This is a Contract/Temp job

Auckland CBD, Auckland, NZ
  • Exciting 6-month contract
  • Deliver end to end customer communication campaigns that drive engagement
  • Shape meaningful customer journeys and lifecycle communications
  • Exciting 6-month contract
  • Deliver end to end customer communication campaigns that drive engagement
  • Shape meaningful customer journeys and lifecycle communications
We're looking for an experienced Customer Communications Contractor to lead the charge in transforming customer experiences.
We're looking for an experienced Customer Communications Contractor to lead the charge in transforming customer experiences.
subClassification: Marketing CommunicationsMarketing Communications
classification: Marketing & Communications(Marketing & Communications)
4d ago
4d ago
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