Superloop
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    Superloop
    (17 reviews)
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    Company Reviews

    Working at Superloop

    4.017 ratings in total
    5
    9
    4
    3
    3
    3
    2
    0
    1
    2
    83%
    Rate salary as high or average
    76%
    Employees recommend this employer to friends

    What’s it like working at Superloop?

    AI summary of recent reviews
    Employees at Superloop appreciate the work/life balance offered by the company, with flexible and understanding management. They also value the opportunities for continuous growth and exciting challenges, as well as the collaborative and fun work environment with great colleagues and an approachable leadership team. Superloop provides a dynamic learning environment where employees can grow new skills and be part of the company's growth.

    However, there are some potential areas for improvement. Some employees have noted that certain management policies, such as those regarding increments, could be clearer. The fast pace of change within the company can be challenging for some employees, although the company is stabilising. There are opportunities to improve internal communication between different teams and departments. Additionally, some employees have indicated that training and career development opportunities could be enhanced.
    Work/Life balance
    3.9(17 ratings)
    Career development
    3.7(17 ratings)
    Benefits & perks
    3.5(17 ratings)
    Management
    3.7(17 ratings)
    Working environment
    4.1(17 ratings)
    Diversity & equal opportunity
    4.1(17 ratings)
    Ratings for Superloop are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 17 reviews sorted by most recent
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    most recent
    4.0
    Quality Assurance Role
    Sep 2024
    Adelaide SA 50003 to 4 years in the role, former employee
    A very good work experience overall
    The good thingsWork Life Balance, Very understanding and flexible management with excellent rapport.
    The challengesThe management policies regarding the increments can be a bit baffling
    5.0
    Head of Project Delivery and Enablement
    Jun 2024
    Melbourne VIC 30003 to 4 years in the role, current employee
    One of the best organisations I've ever worked for, and I'm not paid to say that!
    The good thingsIf you're after continuous growth, exciting challenges, great people, and an approachable Executive and Leadership team, you've come to the right place. Great perks, clear organisational goals, focusing on enriching our customers, and actually making a difference, no matter what business unit you are in.
    The challengesContinuous growth means hard (but rewarding) work; but they turn into achievements that you won't get in many other places. The leadership team are open, transparent, inclusive, and value your input.
    3.0
    Engineering Role
    Dec 2022
    3 to 4 years in the role, former employee
    Used to be a good place
    The good thingsFriday drinks, WFH options
    The challengesManagement Lack of processes
    1.0
    support
    Nov 2021
    former employee
    i wish that i never worked here
    The good thingssome people were good
    The challengeslow pay, very stressful, management keep making changes and not telling us, high staff turn over
    2 people found this helpful
    5.0
    Head of Department
    Aug 2021
    This company is going places!
    The good thingsRevised strategic direction and recent acquisition of Exetel positions Superloop well in the market.
    The challengesSmall company growing into a big company can be challenging but not insurmountable.
    5.0
    GTM Lead - Consumer
    Jun 2021
    3 to 4 years in the role, current employee
    Great place to work
    The good thingsCollaborative and fun work place. Great management, excellent work life balance and opportunity to grow yourself ground up - overall an excellent experience.
    The challengesCan't think of one...
    5.0
    Corporate Function
    Mar 2021
    3 to 4 years in the role, current employee
    Dynamic environment and opportunity to have impact
    The good thingsDynamic organisation, amazing place to learn and grow new and different skills, good opportunity to be part o growing the organisation.
    The challengesFast paced and various changes within a short period of time - which doesn't suit everyone, but the rudder is starting to stay on a steady course now which is good.
    5.0
    Network Engineer
    Jan 2021
    1 to 2 years in the role, current employee
    Great opportunities, amazing colleagues, flexible environment.
    The good thingsGood working environment, good colleagues and direct management
    The challengesA bit of structural friction from a variety of acquisitions over time. Seems to be becoming more coherent and unified over time though.
    1 person found this helpful
    3.0
    Service Desk Engineer
    Apr 2020
    It was a good place to work but since they moved towards in different direction it's not worth it.
    The good thingsDiverse Environment with pretty much all the technologies to work with
    The challengesDifferent teams not talking to each other, for example, The network team will not have communication with the front line team. Impossible to get a pay rise
    2 people found this helpful
    3.0
    Customer Service Representative
    Mar 2020
    1 to 2 years in the role, former employee
    Very unique experience
    The good thingsThe fellow team members
    The challengesUnpredictable work schedule makes it hard to plan around
    1 person found this helpful
    5.0
    Customer Service Representative
    Mar 2020
    Less than 1 year in the role, current employee
    Great place to work
    The good thingsGreat environment to work
    The challengesNone just do your work
    1 person found this helpful
    5.0
    Engineering Role
    Dec 2019
    3 to 4 years in the role, current employee
    New things around every corner
    The good thingsGreat support from colleagues and management, getting to work with industry leaders and great technology deploying to the edge.
    The challengesAcquisitions have caused growing pains and taken away from the founding culture.
    4.0
    Software Developer
    Nov 2019
    Ride the wave of growth
    The good thingsCoffee machine, free coke zero, nice office, motivated people
    The challengesTraining is hard to get. Sometimes it's difficult to know who is making the decisions about certain things
    5.0
    Internal Sales Role
    Oct 2019
    current employee
    Very rewarding for experience, and an overall enjoyable role.
    The good thingsA very embracive and enjoyable culture to be apart of.
    The challengesThe role keeps me on my feet and empowers me to give my all.
    4.0
    Senior Business Analyst
    Sep 2019
    Less than 1 year in the role, former employee
    All round fairly easy going environment
    The good thingsPeople and collaboration.
    The challengesManagement commitment to decisions
    1.0
    Field Service Technician
    Jun 2019
    Waste of time
    The good thingsThe friendship with in the company
    The challengesThe management was only focused on cashing in rather career development
    1 person found this helpful
    5.0
    Sales Manager
    Feb 2019
    Exciting things to come!
    The good thingsFun and challenging place to work. So much support from colleagues and management. The company is small and young enough that there's not bureaucracy, but big enough to make a difference.
    The challengesThe company has been through a period of growth and change but it's definitely needed. I understand the company's vision and the direction we're heading.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
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