Gucci
Write a review
    Gucci
    (29 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Gucci

    2.429 ratings in total
    5
    2
    4
    4
    3
    4
    2
    13
    1
    6
    79%
    Rate salary as high or average
    24%
    Employees recommend this employer to friends

    What’s it like working at Gucci?

    AI summary of recent reviews
    Employees appreciate the generous staff discount, financially rewarding pay and commissions, and thorough product training at Gucci. Many value working for a reputable luxury brand with international standards and enjoy working alongside talented and friendly colleagues.

    However, there are some potential challenges, including management practices around support and communication, work/life balance with long hours and weekend shifts, demanding sales targets, team dynamics affected by competition over sales, limited internal promotion opportunities, and a high workload in a fast-paced environment with overtime being standard.
    Work/Life balance
    1.8(29 ratings)
    Career development
    2.0(29 ratings)
    Benefits & perks
    3.3(29 ratings)
    Management
    1.7(29 ratings)
    Working environment
    2.2(29 ratings)
    Diversity & equal opportunity
    2.4(29 ratings)
    Ratings for Gucci are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 29 reviews sorted by most recent
    Sort by
    most recent
    2.0
    Client Advisor
    Jun 2026
    Perth WA 60001 to 2 years in the role, former employee
    Soul Draining Place.
    The good thingsGreat staff discount. Financially rewarding if you are willing to sacrifice a lot.
    The challenges-Management practices can feel overly supervisory, and there is a perception of favouritism within the team. -High-performing employees are often given increased workloads without corresponding recognition. -Sales targets are unrealistic. -Team culture would benefit from reducing workplace gossip and actually working together -Expected to work 24/7 responding to customers as you will be given a work phone.
    1.0
    Client Advisor
    Nov 2024
    All Sydney NSW
    It's not what you think it is. Just a weird bubble to be in where everyone gets taken advantage of. Plenty of hypocrisy.
    The good thingsSome staff discount on certain items, Clean uniform dry cleaning.
    The challengesNot being able to speak Chinese/Mandarin will always be a challenge. Also the chances of meeting a big spender walk through the door feels like a lottery. Too many unrealistic goals & empty promises. All talk and no action. HR only really dealing with management & pretends that everyone is happy. No one is looking after the Client Advisors - who need be looked after the most (Most of them too afraid to speak up about compensation while feeling burnout). Plenty of easier jobs that pay more compared to the amount of work involved and the amount you sell.
    6 people found this helpful
    4.0
    Client Advisor
    Nov 2023
    Brisbane QLD 40005 to 6 years in the role, former employee
    Beautiful life until new management.
    The good thingsVery financially rewarding and very fair workplace amongst the team, great benefits and good training.
    The challengesNew management ruined a beautiful team environment
    1.0
    Client Advisor
    May 2023
    Sydney NSW 20005 to 6 years in the role
    Please don’t applying, worse job ever
    The good thingsGood staff benefits
    The challengesPoor management team, no experience at all. terrible company culture, leadership is a disaster, HR only listen to Management
    7 people found this helpful
    2.0
    Officer
    Mar 2023
    1 to 2 years in the role
    Do not work just for a big name. It turned a dream job into a nightmare.
    The good thingsGood office location and big brand name.
    The challengesPOOR management and office politics everywhere. Couldn't feeling genuine team spirit or bonding vibe, no support from the manager / HR at all.
    4 people found this helpful
    1.0
    Team Manager
    Dec 2022
    Don't bother
    The good thingsThe team are friendly
    The challengesManagement are terrible. you will not have a life out work. Long hours with no breaks and lots of overtime
    2 people found this helpful
    3.0
    Client Advisor
    Aug 2022
    3 to 4 years in the role, former employee
    Financially rewarding but a fussy and overly demanding job.
    The good thingsFinancially rewarding if you are willing to put the work in. Discounts/family and friends sales. Perks during busy periods (paid taxis after night shift)
    The challenges-Management breeds a competitive environment in an attempt to get more out of client advisors resulting in bad team morale and fighting over sales. -No regular days off, unfair rostering (long shifts and always working weekends) -Uptight and superficial colleagues. -Bad behaviour from the numerous entitled and ill-mannered clients you’ll face is tolerated by the business.
    6 people found this helpful
    1.0
    Office
    Mar 2022
    former employee
    Expected long working hours and unprofessional conduct is ignored.
    The good thingsOn the most part the people are talented and good to work with
    The challengesExpected long working hours, low pay and little progression, hence high staff turnover. Unprofessional behaviour is ignored.
    4 people found this helpful
    2.0
    Administration Role
    Jan 2022
    1 to 2 years in the role, former employee
    Fun but needs work with management
    The good thingsDiscount and constant events
    The challengesCareer development and them not wanting to promote internally
    2 people found this helpful
    1.0
    Head Office Accountant
    Mar 2020
    Less than 1 year in the role, former employee
    Never want to work for the again
    The good thingsBig brand, good for resume
    The challengesPoor management, terrible company culture, leadership is a disaster
    6 people found this helpful
    5.0
    Fashion Garment Fit Model
    Dec 2019
    Less than 1 year in the role, former employee
    Life is not easy.
    The good thingsReally I will be very thankful if I get this opportunity. What I will enjoy most is having a good name
    The challengesReally the difficult part in life how is to support you in your career
    1 person found this helpful
    2.0
    Client Advisor
    Nov 2019
    1 to 2 years in the role, former employee
    Not a good work environment
    The good thingsIncentives Family staff sale
    The challengesLate night trading hours Bad management
    4 people found this helpful
    2.0
    Client Advisor
    Nov 2019
    Roller coaster.
    The good thingsThe beautiful clients whom loved the house
    The challengesExtremely high pressure from the way you must look to hourly targets. I personally did not believe in the products do I was unmotivated to sell.
    3 people found this helpful
    2.0
    SA
    Nov 2019
    Very disappointing experience
    The good thingsTraining new casuals
    The challengesBe part of the team! They are old school and grouped in different teams, and they are against each other! Always talking behind your back, no team spirit at all.
    1 person found this helpful
    2.0
    Sales Assistant
    Sep 2019
    3 to 4 years in the role, former employee
    Good learning experience but management is poor.
    The good thingsGood staff discount, product training and immediate team members.
    The challengesPoor management within stores and higher level, offering little support to staff. There is no work/life balance as rostering is not accommodating to staff not in management positions.
    2 people found this helpful
    3.0
    Sales Consultant
    Sep 2019
    1 to 2 years in the role, former employee
    Not really good experience to work in Gucci because it’s not fair working environment
    The good thingsNo too bad commissions structure if you could have chance on floor to sale. Not just arranged to back of house to unpack
    The challengesManagement really looks after senior staff. They have good shift and no need to do unpacking or other back of house duties
    1 person found this helpful
    3.0
    Sales Assistant
    Sep 2019
    1 to 2 years in the role, former employee
    Glad I did it, loved the people but happy to move on
    The good thingsThe people I worked with
    The challengesManagement and no flexibility
    2.0
    Manager
    Jul 2019
    3 to 4 years in the role, former employee
    Enjoyed my time with the company.
    The good thingsWorking with an inspiring team.
    The challengesCommunication with the head office and getting a reply was extremely difficult.
    2.0
    Sales Associate
    Nov 2018
    1 to 2 years in the role, former employee
    Work life balnce is poor as well as management
    The good thingsMet many nice colleagues
    The challengesextremely poor management that expects a lot but no appreciation, unfair rosters and clear favouritism between old staff and new staff. Many are leaving or planning to leave because of management
    2 people found this helpful
    2.0
    Fashion Consultant
    Oct 2018
    1 to 2 years in the role, former employee
    Stress not worth the money
    The good thingsWonderful pay and commissions scheme, really thorough training and sales support
    The challengesSevere workplace disputes and fighting over sales/commissions, unsupportive store management, very much like being in Highschool. The unrealistic sales target for stores and little support from head office.
    2 people found this helpful
    2.0
    Storeperson
    Nov 2017
    Better off work at LVMH
    The good thingsNot much, you get paid on time
    The challengesManagement is not good
    2.0
    Sales Assistant
    Aug 2017
    Working at Gucci was a great learning experience..
    The good thingsWorking apart of a large team
    The challengesIt always being quite busy, and not enough staff.. having to serve clients and also stock..
    4.0
    Aftersales Manager
    Sep 2016
    Good experience for luxury retail within the industry
    The good thingsWork place and people
    The challengesCustomers, management issues, work ethics
    1.0
    Sales Associate
    Mar 2016
    Less than 1 year in the role, former employee
    Not recommended
    The good thingsGenerous staff discount
    The challengesPoor work life balance.Lack of team work.Poor management.
    3.0
    Senior Sales Consultant
    Feb 2016
    1 to 2 years in the role, former employee
    it was a good experience because I had a great team and good working staff.
    The good thingsThe company had a fantastic staff benefits and great product training
    The challengesthe challenges are difficult especially trying to make some changes such company procedure and policies
    5.0
    Supervisor
    Feb 2016
    3 to 4 years in the role, former employee
    Respect
    The good thingsMet my best friend through this company
    The challengesI learned so much about myself working for this amazing company
    4.0
    Sales Associate
    Feb 2016
    Learnt a lot as a lot is expected
    The good thingsInternational, luxury, standards
    The challengesWork/life balance, lack of leadership in management
    2.0
    Superivisor
    Feb 2016
    3 to 4 years in the role, former employee
    Stylish but hollow job
    The good thingsReputable company, good discounts
    The challengesNo structure, terrible management, disorganised, no progression
    4.0
    Buyer
    Oct 2015
    1 to 2 years in the role, current employee
    Buyer
    The good thingsReporting systems (systems in general) are great and easy to learn / use (unlike most other merchandise systems in other Companies) Hierarchy structure is great and makes sense team work is one of the key strengths in the business Company invests in their people in terms of trainings abroad or local Individual development is important and reviews are consistent
    The challengesFast paced luxury environment, always on the go always have to meet constant deadlines for corporate overseas office. Must be able to adapt and learn new things quickly as changes in the office happen quite quickly. Working overtime is standard, due to travelling for product training or buying trips. Must also be able to work on your own and as part of a team.
    2 people found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Brisbane QLDAll Perth WAAll Sydney NSW